Account Manager (Hospital/Healthcare - Facilities Management) - San Antonio, TX

Overview

Manage and oversee a team delivering facility management services for healthcare clients.

Key Responsibilities

• client management
• issue resolution
• service monitoring
• scope management
• resource coordination
• team coordination

Tasks

-Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts. -Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects. -Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management. -Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. -Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. -Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. -Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. -Assist with the coordination of resources needed to service projects and build strategic operational plans. -Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them. -Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations -Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Requirements

• microsoft office
• leadership
• organizational
• staffing
• bachelor's
• 3-5 years

What You Bring

-In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. -Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. -Extensive organizational skills with a strong inquisitive mindset. -Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. -Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. -Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidates must already be authorized to work in the us.