Hire Service Engineer

Overview

Maintain, test and repair hire tools/equipment to ensure safety and availability.

Key Responsibilities

• repair diagnosis
• warranty management
• safety compliance
• branch support
• tool testing
• asset maintenance

Tasks

-Diagnose and troubleshoot repairs, providing timely and effective solutions with completion on of all work in compliance with manufacturer and Hire Association Europe guidelines -Identifying product repairs that fall under manufacturer warranty, ensure that these are recorded and then referred to the Workshop Supervisor or Repair Manager to liaise with the relevant manufacturer -Safety is at the forefront of everything we do, so you will need to adhere and be compliant to all Tool Hire processes and procedures including all Tool Hire audits and inspections -With your learned knowledge of the products and services we offer, you will be a pivotal contact for our network of branches, nurturing great relationships, understanding their needs in order to offer expert advice and recommend alternatives to profitably maximise sales of hire tools and equipment -Undertake initial product training, followed up by annual refresher sessions, specialist manufacturer training and ensure they are proactive in immersing themselves in understanding new methods and technologies to improve quality and speed of repair, which will drive utilisation and tools on hire figures by increased availability of tools. -In this multi-skilled role you will be tasked with ensuring all tools and equipment are tested and safe for use and readily available for hire -Maintenance and repair of a range of specialist assets across a portfolio of brands in the most efficient, economical and high-quality manner

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About Travis Perkins Plc

-Serves a wide range of industries, from construction to home improvement. -Supports both large-scale projects and individual DIY enthusiasts. -Offers products for building, plumbing, heating, and timber. -Operates through numerous well-known brands and a vast network of branches across the UK. -Consistently delivers top-tier products and services for major infrastructure and residential projects. -Known for innovative solutions to meet the evolving industry needs. -Recognized for strong supply chain capabilities and customer satisfaction.

Sector Specialisms