Clayton Homes Part Time Sales Processor - Newport News, VA

Overview

Assist customers throughout the home buying process as a sales processor.

Key Responsibilities

• closing process
• sales updates
• purchase management
• customer education
• application prep
• communication liaison

Tasks

-Ensure transparency and accuracy for customers through the closing process. -Provide frequent updates to sales team and manager as they relate to deals in process. -Manage details of the purchase with all parties involved and ensure alignment and accuracy for closing. -Manage all steps in the retail process leading to funding for each customer. -Assist and educate customers throughout the home buying process. -Educates customers on the information and documentation typically requested as part of the loan application process and obtains cost estimates and the details of the purchase in order to ensure accuracy and transparency at closing. -Assist Sales Professionals and customers in gathering and preparing information for application submissions. -Responsible for prompt, professional communication to keep everyone aligned and moving forward. -Assist in pre-close reviews and closings as approved by HC Manager. -Establish ongoing relationships by delivering best-in-class customer service. -Coordinate next steps and items required with all parties involved in the purchase regarding applications, approvals, settlement, and closing. -Prepare the Retail company’s portion of the Closing Package. -Set up and maintain customer files. -Operate with a high degree of urgency, while maintaining attention to detail and accuracy. -Participate in sales meetings and other company events. -Participate as needed during marketing promotions and events. -Acts as a liaison between all parties to ensure clear, urgent, and constant communication. -Protect company assets by maintaining a high level of integrity and complying with legal requirements that apply to selling manufactured homes.

Requirements

• excel
• microsoft office
• sales license
• problem solving
• teamwork
• communication

What You Bring

-Strong sense of process orientation. -Ability to excel and contribute to a team environment. -Applicants are subject to a criminal background check and must pass a pre-employment drug screen. -Maintain a professional demeanor and appearance. -Computer skills including Microsoft Office with strong Excel skills. -Self-motivated and able to manage multiple projects simultaneously. -Excellent organizational and time management skills. -Creative thinking and problem-solving skills. -Ability to create an exceptional experience for customers. -Must be reliable and dependable. -Ability to obtain appropriate manufactured home sales licensing as necessary. -Possess strong verbal communication skills and the ability to enhance relationships, express empathy, focus on education, and set expectations.

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Benefits

-As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. -At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs. -Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more. -As a Sales Processor with Clayton, you will receive an hourly wage of $19.00. -Home Centers are closed on Sundays – we believe in offering a balanced working environment. -A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth.

About Clayton

-Refurbishes and resells used mobile homes, expanding into a national builder. -A Berkshire Hathaway subsidiary with over 40 facilities and 350 retail locations. -Vertically integrated operations include manufacturing, sales, financing, and insurance. -Specializes in manufactured, modular, CrossMod®, site-built, and tiny homes. -Offers customizable single-family homes, affordable tiny homes, and hybrid CrossMod® homes. -Innovates with factory-built eBuilt® energy-efficient homes and Clayton Built® quality initiatives. -Produces modular sections up to 16 × 76 ft and owns its own supply chain. -Operates lines for military, dormitory, and multi-family housing.

Sector Specialisms

Security Clearance

-applicants must undergo a criminal background check and pass a pre‑employment drug screen.