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Process Operator
Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Operate and maintain wastewater treatment works and pumps, ensuring compliance and safety.
1 months ago ago
£27,496 - £34,000
Entry-level, Junior (1-3 years)
Full Time
Aylesford, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
+4 more
Role
Description
equipment maintenance
safety standards
digital logging
chemical handling
compliance testing
Maintaining and repairing equipment (e.g., pumps, valves, alarm systems)
Ensuring site hygiene and safety standards are met
Logging tasks and data using our digital systems
Handling deliveries of chemicals safely and responsibly
Study support for job-related qualifications
Carrying out compliance testing and regular sampling
Requirements
driving licence
problem solving
outdoor work
shift work
time management
self‑motivated
Has a full UK Driving license
Responding to breakdowns and solving technical problems
Comfortable working outdoors
Willing to work on a 7-day rota and participate in standby shifts
Good at managing their time and working independently
Reliable, adaptable, and self-motivated
Benefits
25 days annual leave + bank holidays
Pension contributions up to 11%
Supportive team culture and career development opportunities
Life assurance (4x salary)
All PPE, tools, uniform, and training provided
Healthcare cash plan and digital GP service
Flexible working options where possible
Two paid volunteering days per year
Discounts with over 800 retailers
Electric car salary sacrifice scheme (after 6 months)
A company van (for business use) and fuel card
Bonus schemes and performance rewards
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
Culture + Values
“Working differently” – using new technology and nature‑based solutions
“Collaborating with community partners”
“Showing leadership on key environmental issues”
“Engaging with customers, stakeholders and partners to maximise opportunities”
Environment + Sustainability
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
On track to generate own renewable energy and buying accredited renewable energy since 2021.
Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
Inclusion & Diversity
No publicly available strategic DEI goals or gender‑related statistics found
Articles
Careers at Southern Water
Sustainability at Southern Water
Customer Service Information
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