Plumbing Project Field Manager

Overview

Lead field plumbing projects, mentor crew, ensure quality, safety, and customer satisfaction.

Key Responsibilities

• kpi tracking
• job scheduling
• dispatch coordination
• quality checks
• code compliance
• team leadership

Tasks

-Coach, train, and mentor field technicians and apprentices in technical and customer service excellence -Track and improve KPIs — efficiency, profitability, warranty calls, and customer satisfaction. -Conduct pre-job walkthroughs and post-job quality checks. -Ensure compliance with plumbing codes, safety standards, and company policies. -Handle escalations and serve as a point of contact for clients on major projects. -Collaborate with Sales, Service, and Supply Chain teams to streamline operations. -Promote teamwork, enthusiasm, and a positive company culture. -Lead and manage field plumbing operations and projects from start to finish by overseeing job scheduling, dispatch coordination, and worksite readiness. -Schedule, coordinate, and inspect project work to ensure quality, timeliness, and profitability. -Lead and manage installation crews, ensuring clear accountability and high team morale.

Requirements

• 3+ years
• crew management
• code compliance
• journeyman
• servicetitan
• proactive

What You Bring

-Positive, professional, organized, proactive, and comfortable juggling priorities. -3+ years experience managing crews plumbing crews that perform underground sewer and water line replacements. Pipe lining and rehabilitation, water heater installations, and more. -Strong knowledge of residential/commercial plumbing systems and code compliance. -Licensed journeyman/master plumber preferred but not required. -Tech-savvy and comfortable with project tracking tools (ServiceTitan a plus).

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Benefits

-Health, dental, and vision insurance -Competitive salary + performance-based bonus structure -Company vehicle, gas card, phone, and tablet -Paid time off and holidays -Ongoing leadership training and advancement opportunities -401K with company match

About Mr. Rooter Plumbing Of Virginia Beach

-A trusted local plumbing service provider serving Virginia Beach since its inception. -The business specializes in both residential and commercial plumbing, handling tasks ranging from routine repairs to large-scale installations. -The business is known for its commitment to customer satisfaction, offering emergency services and plumbing upgrades. -The business provides an array of services, including drain cleaning, water heater installation, and sewer line repairs. -With an experienced team, the business delivers timely and professional plumbing solutions to homes and businesses in the area. -The business offers standout 24/7 emergency services, ensuring customers never have to wait long for essential repairs.

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