HVAC Account Coordinator/Operations Coordinator (EMS)

Overview

Coordinate HVAC maintenance services, manage work orders, customer communication, and admin tasks.

Key Responsibilities

• work orders
• vendor management
• facility maintenance
• safety program
• reporting
• stakeholder communication

Tasks

-Attend weekly staff meeting and safety training. -Perform administrative support including placing orders, vendor management, scheduling, reporting on, purchase order coordination, and dispatching of work orders. -Accurately conducts daily/weekly reporting on open work orders for supervisor review. -Maintain a strong safety program within EMS Guidelines. -Communicate with supervisor on the work performed. -Effectively responding to requests for maintenance and repair of facilities to include Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, etc. -Communicate regularly with service providers to get work order updates. -Maintain proactive and efficient communications with employees, management, contractors, customers. -Provide administrative, technical direction, and oversight to subcontracts in completing work assignments.

Requirements

• communication
• typing
• associate's degree
• excel
• hvac
• facilities maintenance

What You Bring

-Must exhibit exemplary written, verbal and interpersonal communication skills. -Must be able to Type min 50 wpm and have good writing skills. -Associate’s degree or equivalent experience. -Must live commutable distance to the Norristown, PA office -Experience creating, reviewing, and presenting the materials for customer-facing meetings. -Must be able and willing to work a hybrid schedule which includes working from the office 3 days a week -2+ years’ experience in facilities maintenance, property management and customer service role is required. -Must be proficient at pivot tables, V look ups, filtering data and trimming formulas in Excel -Advanced proficiency MS Windows Applications, including MS Excel and Word and PowerPoint. -2+ years’ experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required

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About Emcor Group, Inc.

-Delivers electrical, mechanical, and energy solutions across various sectors. -Operates across diverse industries including healthcare, education, transportation, and energy. -Known for managing complex projects and consistently innovating. -Focuses on safety and quality to ensure optimal performance and reliability. -Known for projects such as energy-efficient building systems and cutting-edge transportation solutions. -Maintains presence in both private and public sectors, trusted for high-profile ventures.

Sector Specialisms