Credit & Collections

Overview

Handle credit collections, customer communication, reporting, and record upkeep.

Key Responsibilities

• erp entry
• excel reporting
• credit processing
• payment tracking
• ar review
• customer statements

Tasks

-Enter and maintain accurate customer records in the ERP system, Excel, and corporate documentation -Process credit applications and prepare documentation needed for credit risk analysis per corporate Credit Policy -Proactively research and resolve customer concerns related to invoicing including short payments and credit/rebills to minimize financial impact -Assist with monthly reporting including credit hold reviews, corporate audits, and internal collection metrics -Manage customer and internal follow-ups related to collection letters; research and resolve discrepancies and update information -Communicate status updates and missing documentation to customers, sales team, and Credit/Collections Manager -Prepare certified letters with backup documentation including typing, envelopes/labels, copying, postage, and ensure timely delivery to USPS prior to deadline -Research and verify project details (property owner, general contractor, surety, appraisal district) for statutory Notice of Intent letters -Perform general administrative support including filing, data organization, and additional duties as assigned -Manually track customer payments from the 5th to the 15th of each month -Review A/R reports and ERP system to prioritize and manage a high volume of customer collections -Generate and distribute customer reports and statements daily -Prepare and analyze reports in accordance with the Texas Property Code deadlines for lien and bond rights -Initiate collection efforts via email and phone; document all customer communications thoroughly

Requirements

• excel
• oracle
• netsuite
• credit experience
• analytical
• communication

What You Bring

-Effective communication and strong organizational skills in a fast-paced environment with capacity to adapt to challenging situations in a professional manner. Possess attention to detail and to work independently with minimal supervision. -PHYSICAL REQUIREMENTS: Work in enclosed air-conditioned / heated office environment. Work involves sitting, standing, and moving to and from various office locations during the business day to accomplish tasks. Occasional lifting of up to 20 pounds. -Minimum (1-3) years of credit/collections or accounts receivable experience, preferably in the construction or material supply industry. Ability to analyze customer accounts and make decisions based on analysis. General knowledge of credit practices and an understanding of collection laws is strongly preferred. -Proficiency in MS Office specifically Excel and experience in Oracle and/or NetSuite preferred but not required. -ATTENDANCE: Regular and dependable attendance is essential to effectively perform job duties and meet company expectations. Maintaining a satisfactory attendance record is key to supporting customer/client schedules and budgets.

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Benefits

-Competitive pay -401K program with employer matching -Health insurance -11 paid holidays -Room for growth and career advancement -Paid short term disability -Employee Discount Programs -Opportunity for annual performance increase -Health & Wellness Programs -Paid life Insurance -Dental & vision Insurance -Paid vacation and sick time

About Arcosa Inc.

-The company specializes in construction materials, transportation, and energy-related products. -Diverse offerings include engineered products, equipment, and services for industries like transportation, energy, and utilities. -Operates in various segments such as construction, energy, and industrial with a strong presence in the renewable energy sector. -Typical projects include the supply of wind turbine components, road construction materials, and utility infrastructure. -Provides engineered products for infrastructure projects like bridges and highway components. -Known for delivering large-scale, complex infrastructure solutions across North America. -The company’s growth strategy involves expanding its renewable energy offerings, including wind and solar projects.

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