Foster strategic relationships with institutes of leaning to attract and develop talent.
Set the individual performance and development targets of your team.
Ensure that the team is utilized effectively, having the right people in the right place at the right time.
Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service).
Evaluate the Field Service demand during the year and define appropriate actions (including recruiting).
Manage and maintain internal and external relationships, focused on achieving company targets.
Contribute to the annual budget preparation and service forecast evaluations.
Development of your team competencies as required to address current and future needs.
Requirements
salesforce
qlikview
marine engines
bachelor's
service management
team player
Thorough understanding of the Field Service process
Experience with marine 2-stroke and/or 4-stroke engines is a must
Experience within a Mechanical/Maritime environment organization with an international scope is seen as an advantage
Team player mindset
Bachelor’s degree in engineering, or technical university or 5–10 years of equivalent work experience in a technical service-minded organization is desired
Good negotiating skills
High integrity
Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility
Strong organizational skills
Ability to lead persons of different cultural backgrounds
Service management skills and/or experience with coordinating service teams is desirable.
3-5 years of job-related experience with a technical degree and/or bachelor’s degree, and some project management experience or training is required
Excellent communication skills (verbal and written) in languages needed to support the team
Strong focus on quality and safety
English language proficiency
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
authorization to work in canada or usa required; no sponsorship provided.