Establish and maintain relationships by working closely with many external vendors and various internal departments as the liaison;
Log all issues pertaining to residence in construction/service program (BuildPro);
Organize & coordinate necessary paperwork for suppliers & sub-trades including creating material lists, reviewing orders from suppliers, issuing purchase orders and change orders;
Track budgets, prepare and maintain logs, acquire additional documentation (i.e. engineering reports) and generate written correspondence to the home owners;
Prepare, print and monitor trends and gaps utilizing reports to address ongoing issues or concerns with the Construction and Warranty teams;
You may need to help out with other fun and exciting projects as required.
Assist to identify and resolve all issues in normal operations and manage communication for all schedule disruption, provide reporting and metrics as required;
Coordinate and schedule repairs and warranty work, issuing purchase orders for the work when required and as needed;
Coordinate meetings with service and construction managers to review and update to-do list.
Set follow ups with trades and team to ensure work is complete; and
Track data and warranty requests in CRM (BuildPro) and JDE Homebuilder;
Assist site staff in organizing work related to construction of home;
You are responsible for scheduling and coordinating the construction on the applicable stages of home construction. Including preparing and maintaining construction schedules and evaluating any issues with progress;
Communicate with Construction Manager and/or Leadership regarding concerns about construction progress, be proactive with finding solutions;
Respond to inquiries from sales staff regarding project status and schedule;
Act as a liaison between the home owner, the warranty team and trades to resolve service calls;
Communicate and coordinate construction seasonal items to home owners;
Act as the main point of contact for home owners to connect with regarding warranty assistance and requests by phone, email and in person (occasionally);
Requirements
construction degree
ms office
jde builder
3+ years
problem solving
communication
Advanced knowledge of the construction build process and local building code requirements.
Post-Secondary education in Construction Management or similar designation from a recognized institute.
Strong computer application skills with proven proficiency in MS Office. Experience with JDE Home Builder/Hyphen would be considered an Asset.
3+ years of experience in a coordinator position with a focus on construction. Experience with a residential home building would be considered and asset.
We expect you to be proactive and have creative problem solving skills.
You are strong at building relationships and are able to work closely as the liaison with many external vendors, sub-contractors and various internal departments;
Strong verbal and written business communication skills.