Technical Sales & Support Engineer (F/M/X)

Overview

Technical sales and support for hydrogen peroxide applications in mining and water treatment

Key Responsibilities

• technical support
• field trials
• data analysis
• technical training
• proposal development
• technical consulting

Tasks

-Communicating client needs and trends to cross-functional teams for product enhancements and strategic planning. -As a Technical Sales and Support Engineer, you will serve as a trusted partner to both clients and internal teams—delivering expert guidance, troubleshooting process challenges, and identifying opportunities to enhance hydrogen peroxide applications. With approximately 70% of your time dedicated to technical support, you'll lead field trials, analyze performance data, and provide practical solutions tailored to mining and water treatment environments. The remaining 30% of your role will focus on sales enablement: contributing technical insights to business proposals, identifying growth opportunities, and helping clients adopt innovative technologies that drive safety, sustainability, and operational excellence. -Collaborating with Sales and Marketing teams to identify opportunities, support proposal development, and enable technical selling. -Delivering targeted technical training and presentations for clients and internal stakeholders. -Designing, executing, and analyzing field trials to validate product efficacy and deliver actionable insights for process improvement. -Leading technical consultations, troubleshooting, and field support to ensure safe and optimal deployment of hydrogen peroxide systems.

Requirements

• chemical eng
• 3+ years
• mining knowledge
• field trials
• safety
• data analysis

What You Bring

-Client Relationship Management & Communication: Effectively building relationships and conveying technical information. -Data-Driven Decision Making: Relying on data and analysis to inform recommendations and solutions, ensuring objective and effective outcomes. Continuous Learning and Adaptability: Staying current with industry trends, new technologies, and best practices, and adapting quickly to changing client needs and market conditions. -Field Trial Design and Execution: Ability to design, set up, and execute field trials safely, including data collection and analysis, to demonstrate product efficacy and optimize applications -Relevant work experience of more than 3 years of work experience in the chemical industry, exposure to the mining industry is preferred . -Safety Consciousness: Prioritizing safety in all aspects of work, particularly when handling hazardous materials and conducting field trials. Collaborative Communication: Actively listening and sharing information effectively with clients and internal teams to build strong relationships and ensure alignment. -Proactive Problem-Solving: Demonstrating initiative to anticipate and address technical challenges, rather than simply reacting to them. -Technical Problem-Solving & Analysis: Ability to diagnose issues, analyze data, and develop effective solutions. -We offer a permanent contract based on a hybrid working model based in Sydney. Expectation would be to be at the Banksmeadow manufacturing site a minimum of 2 days every week. You must be able to travel up to 30% of your time. -Hydrogen Peroxide Application Expertise: Develop a deep understanding of the product and its use. Mining Industry Knowledge: Understanding the specific processes and challenges of the mining sector. -Relevant education degree or equivalent in Engineering (Chemical or Mechanical) or Science (Chemistry or Metallurgy).

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Benefits

-Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support. -Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the Australia base pay reasonably expected for this role is 135,000 to 165,000 AUD, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives. -Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages. -Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

About Solvay

-Built its reputation on industrial chemical innovation through Ernest Solvay’s breakthrough soda-ash process. -Weathered two World Wars and expanded globally through new plants and acquisitions. -Produced basic chemicals (soda-ash, peroxides) and performance offerings (silica, specialty polymers, coatings). -Scales rare-earth metal supply in Europe for EV and wind-turbine magnets. -Legacy 'Solvay Conferences' beginning in 1911 catalyzed breakthroughs in physics and chemistry.

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