Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
Greet guests as they arrive and assist them with seating at tables.
Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
Requirements
tips
servsafe
banquet experience
flexible schedule
high school
bilingual
Alcohol awareness training (such as TIPS).
ServSafe and/or food safety training.
Previous experience in banquet operations and/or hospitality preferred.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Knowledge of local activities and attractions appropriate for clientele.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
High school graduate or equivalent, some college preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Minimum age requirement to serve alcoholic beverages.