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Administrative Assistant

Roto-Rooter Plumbing And Drain Service

The Role

Overview

Provides office admin support, handles payroll, A/R, supplies, and communications.

Key Responsibilities

  • payroll processing
  • credit reconciliation
  • accounts receivable
  • time records
  • payment handling
  • supply management

Tasks

-Communicates benefit information to employees. -Orders and maintains office supplies for the branch. -May call all current A/R accounts to confirm receipt of the correct invoice. Also may call all delinquent accounts to collect past due balances. -Collects and files signed time records for hourly and commissioned employees. -Interfaces with appropriate Home Office personnel to answer general employee questions. -Balances services technicians turn-in paperwork against computer reports and completes reconciliation reports of technician credit cards according to company policy. -Works with payroll representative to resolve any payroll discrepancies. -May compute payroll for office staff and forwards it to home office payroll representative. -Handles customer's confidential payment information. -Prepares correspondence and inter-office memos as needed for communication between customers, management, office staff, and technicians.

Requirements

  • microsoft office
  • as400
  • accounts receivable
  • self-starter
  • teamwork
  • detail-oriented

What You Bring

-A working knowledge of various common software programs such as Microsoft Office (Word, Excel). AS400 knowledge is preferred. -Self-starter who is organized, thorough with attention to detail & follow-up skills. -Proven ability to thrive in a fast-paced environment. -Demonstrated prior experience in accounts receivable accounting is highly preferred for this role. -A suitable candidate must work well within a team, be able to multitask and prioritize multiple assignments and deadlines, and have excellent organizational skills. -Highly motivated, detail oriented, able to work independently

Benefits

-Profit Sharing -Accident and Critical Illness Insurance -Tuition Reimbursement -Paid Vacation -Dental Insurance -Life Insurance -Medical insurance with a Prescription Drug Card -Paid Training -Matching 401K Retirement Savings Plan -Vision Insurance

The Company

About Roto-Rooter Plumbing And Drain Service

-Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America. -Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses. -Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues. -Experienced in handling projects for both small residential needs and large commercial systems. -Operates with a fleet of technicians and equipment dedicated to providing fast, professional service. -Recognized for its prompt response times and state-of-the-art diagnostic tools. -Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada. -Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Sector Specialisms

Residential

Commercial

Emergency Plumbing

Drain Cleaning

Water Damage

Water Heaters