Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient. Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to be able to give up to date information when requested by others.
Maintains community appearance and ensures repairs are noted and completed. Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
Utilizes marketing strategies to secure prospective residents. Welcomes and shows property to prospective new resident. Handles incoming phone calls from prospective new residents and complete appropriate paperwork.
Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
Assists Property Manager with training and motivating, all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Handles resident concerns and requests with a positive, customer service driven approach.
Requirements
microsoft office
osha
fair housing
property management
bachelor's
evenings
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
Ability to interact efficiently with prospects, residents, peers and management.
Knowledge of OSHA laws and regulations.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
Two to three years of experience in Property Management or other relevant work experience.
Homeowner’s Association Experience is a plus
Achieve Fair Housing certification prior to interaction with prospects or residents.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
Be able to work evenings and weekends.
High School diploma or equivalent required; Bachelor’s degree preferred.
Benefits
Participation in the company 401(k) plan with a company match
Paid Parental Leave
Sick time
Tuition reimbursement opportunity
Vacation Time, Nine Paid Holidays, Three floating holidays per year
Company-paid life insurance equaling your annual base salary
Company-paid short-term and long-term disability
Medical/Dental/Vision insurance (PPO)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment background checks and drug screening are required for all new hires.