Cloud Platform Specialist

Description

• Monitor, analyze, and optimize cost, performance and capacity of compute and storage services, proactively identifying and addressing issues.
• Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles.
• Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements.
• Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements.
• Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server.
• Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence.
• Support identity management and access control (Active Directory, Entra-ID, RBAC), ensuring robust authentication and authorization across all platforms.
• Provide operational 4th line support for both cloud and on-premise infrastructure, ensuring environments are current, secure, and optimized.
• Collaborate with cross-functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals.
• Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls.
• Timely delivery of project milestones and technical change initiatives
• Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement.

Requirements

• Strong technical leadership with the ability to collaborate across teams, drive alignment, and support service excellence in distributed environments.
• Experience with Microsoft cloud cost optimisation
• Cloud performance engineering (capacity planning, performance tuning)
• Infrastructure availability and mean time between failures
• Strategic contributor with a track record of influencing operational planning, transformation initiatives, and continuous service improvement.
• Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organization.
• Knowledge of containerisation platforms (e.g. Kubernetes)
• Service continuity test success
• Experience operating within complex, matrixed organisations and managing global teams.
• Professional certification in Azure
• Quality of root cause analysis and problem resolution
• Demonstrated capability in risk identification, escalation management, and effective decision-making under pressure.
• Quality and accuracy of technical documentation produced
• Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on-premises Windows Server.

Benefits

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
• Private medical insurance for all UK colleagues.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
• Primary annual professional institution subscription.
• Automation adoption rate
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Variety of employee saving schemes and discounts from high-street retailers.
• Health cash plan to support you with every day health costs and treatments.
• We match employee pension contributions between 4.5% and 7%.

Training + Development

Interview process

Visa Sponsorship

Security clearance