Internal Sales Account Manager

Overview

Manage existing client accounts, upsell equipment hire, create quotes, and ensure customer success.

Key Responsibilities

• account management
• quote creation
• pricing agreements
• lead generation
• debt management
• customer engagement

Tasks

Monitoring customer spend and driving engagement Building strong relationships and identifying opportunities to grow revenue In this dynamic role, you'll manage a portfolio of existing accounts—no cold calling, no business development—just smart cross-selling and upselling to customers who already know and trust us. You'll be the voice they rely on, the expert who understands their needs, and the partner who helps them grow. From crafting quotes to handling queries with speed and precision, you'll be at the heart of our customer success story. Resolving queries and supporting debt management Creating accurate quotes and pricing agreements Supporting sales campaigns and generating qualified leads

Requirements

• crm
• problem solving
• communication
• sales
• relationship building
• organisation

What You Bring

Confidence under pressure with strong problem-solving skills Comfortable using CRM systems to manage customer interactions and track engagement Outstanding communication skills —you're clear, persuasive, and always professional Proven success in sales—preferably within the Hire or Construction industry—but above all, a track record of smashing targets and driving growth Relationship-building finesse, with the ability to connect and collaborate effortlessly across teams and with customers Are you ready to bring your energy, passion, and people skills to a thriving office-based sales team? We're on the hunt for driven and enthusiastic Account Managers to join our high-performing Internal Sales team. If you love being on the phone, thrive in a fast-paced environment, and have a knack for building strong customer relationships, this is your chance to shine. Exceptional organisational skills and razor-sharp attention to detail

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Benefits

If you're motivated by results, love the thrill of closing a sale, and want to be part of a supportive, ambitious team that's going places—this is the opportunity you've been waiting for. At GAP Group, we're a family-run business with over 50 years of experience—and we do things the right way. We invest in our people from day one, offering tailored training, clear development paths, and a supportive culture that puts you first. As an independent company, we make fast, smart decisions that back our team 100%. Enjoy generous holidays, Life Assurance, and wellness support, all while building a career that truly matters. If you're ready to feel valued and grow with us, we'd love to hear from you.

About Gap Group Limited

-Offers a wide range of equipment, from small tools to large plant machinery, supporting numerous sectors. -Known for its expertise in sectors like utilities, infrastructure, and commercial projects. -Has a strong presence across the UK with a network of depots offering personalized hire services. -Offers specialized services such as non-operated plant hire, lifting and safety equipment, and more. -Committed to supporting businesses of all sizes, from small enterprises to large-scale industrial projects. -Distinct for its fleet of high-quality, well-maintained equipment and customer-focused approach. -Often a go-to provider for challenging or complex equipment hire needs in various sectors.

Sector Specialisms