Lettings Coordinator

Overview

Advertise vacant homes, guide applicants, assess eligibility, and ensure compliant lettings.

Requirements

• stakeholder
• communication
• lettings
• gdpr
• ms office
• cih level3

What You Bring

-Proven experience building successful working relationships with external partners, particularly within the housing sector. -Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels. -Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements. -Strong record-keeping skills with knowledge of GDPR. -Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively. -Intermediate to advanced proficiency in MS Office applications and specific business software. -CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.

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About Accent Group Ltd

-Founded in 1966, the company has grown from a small provider into a major charitable housing association in England. -Delivers new-build and resale shared ownership homes through its Homemade sales arm. -Typical projects include affordable rentals, sheltered schemes for over‑55s, and community‑focused housing developments. -Specialises in residential, affordable housing, independent living and shared ownership sectors. -Unusually, it runs a ‘Customer Voice’ group enabling residents to directly shape its services and policies.

Sector Specialisms

Interview Process

-stage 1: call with hiring manager (teams) to discuss role, experience and goals. -stage 2: role‑related assessment, behavioural/scenario interview and customer service questionnaire at the bradford office.

Visa Sponsorship

-candidates must already have the right to live and work in the uk; the organisation does not hold a sponsorship licence.