Community Manager

Overview

Manage daily operations, leasing, maintenance, and resident relations at Pheasant Run Townhomes.

Key Responsibilities

• file management
• staff management
• marketing management
• financial reporting
• lease execution
• accounts payable

Tasks

-Organizing and maintaining tenant files, ensuring they are neat and up-to-date. -Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy. -Ensuring clear communication with tenants and maintaining a strong community presence. -Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents. -Leading marketing efforts, including online advertising, print media, and community outreach. -Managing leasing, marketing, and maintenance activities. -Conducting market surveys and making recommendations for rent adjustments or concessions as needed. -Regularly inspecting the property and walking the community to maintain its appeal. -Responding to all rental inquiries and tracking prospects with regular reports to the corporate office. -Planning and hosting resident events to foster a sense of community. -Providing a high level of customer service, ensuring all resident needs are met promptly. -Preparing Weekly and Monthly Financial Reporting -Ensuring leases are executed in accordance with corporate policy and VRLTA regulations. -Managing both accounts payable and accounts receivable. -Overseeing property expenditures to ensure adherence to the budget. -Implementing and managing renewal programs to maintain tenant satisfaction.

Requirements

• problem solving
• microsoft office
• property software
• bachelor's degree
• 5+ years
• customer service

What You Bring

-Strong multitasking and problem-solving abilities. -Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software. -Exceptional attention to detail and organizational skills. -A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management. -A customer-centric mindset with the ability to relate to people and provide excellent service.

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About Cushman & Wakefield | Thalhimer

-Operates across Virginia with offices in Richmond, Newport News, Virginia Beach, Fredericksburg, Roanoke, Charlottesville and Lynchburg. -Delivers a full suite of services: corporate services, brokerage (tenant & landlord representation), investment sales, asset & project management, leasing of office, industrial and retail holdings. -Combines local market insight with global reach to support complex capital markets deals and strategic development projects.

Sector Specialisms