Product & Propositions Governance Business Partner

Overview

Support product governance, coordinate committees, ensure compliance & risk oversight.

Key Responsibilities

• governance framework
• mi dashboards
• record keeping
• committee coordination
• risk assessment
• training delivery

Tasks

-Collaborate with the wider Risk and Compliance community and act as a champion for good governance practice. -Support the day-to-day running of the Product Governance & Oversight framework within CX&C Risk, Conduct & Governance team. -Contribute to continuous improvement initiatives, bringing fresh ideas to ensure governance, team efficiency and cross functional collaboration. -Take ownership of ad-hoc tasks and projects that align with team objectives and business strategy. -Help assess and support in the documenting of fair value, good customer outcomes and risk related matters across the product lifecycle. -Contribute to the creation of MI and reporting dashboards to inform senior stakeholders. -Provide flexible support to the wider CX&C Risk, Conduct & Governance Team, stepping in to assist with activities as required and taking ownership for cross-team deliverables and activities. -Maintain key governance records, logs and trackers to ensure visibility of status and for sound audit tracking purposes. -Coordinate and control governance activity including scheduling, minute taking, issuing of packs and tracking of actions for the Product, Propositions & Services Committee and other governance forums as required. -Work closely with Product Managers, Proposition Leads, Partnerships and Change Teams to ensure appropriate governance and compliance input during development, delivery and post implementation phases. -Support delivery of training and awareness materials across the business on key product governance principles and obligations. -Partner closely with Commercial and Product Teams to embed governance practices that support business growth and good customer outcomes.

Requirements

• fca
• consumer duty
• governance
• risk
• communication
• organised

What You Bring

-Curious and eager to learn, with a collaborative mindset and willingness to support a wide range of governance activities. -Organised, proactive and detail-focused with excellent coordination and control skills. -Strong written and verbal communication skills with the confidence to liaise with senior stakeholders. -Good understanding of FCA regulatory requirements such as Consumer Duty, PROD4 and ICOBS. -Experience in governance, risk, compliance, or product oversight in a regulated environment (financial services or insurance preferred). -Able to demonstrate ownership and accountability for tasks with good judgment in escalating issues when required. -Skilled in managing multiple priorities, diary coordination and document control.

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About British Gas

-With a strong heritage, the company has consistently innovated energy solutions, from gas to electricity. -British Gas plays a vital role in the daily lives of millions, providing energy to homes and businesses across the UK. -In addition to energy supply, British Gas offers a wide range of home services, including heating installation and maintenance. -They are involved in large-scale projects, providing efficient and sustainable solutions for residential and commercial sectors. -The company focuses heavily on digital transformation, offering smart home technologies to customers. -British Gas has been pivotal in the energy sector’s shift towards renewable energy sources, aligning with broader industry trends.

Sector Specialisms