Leave Management Specialist

Overview

Administers employee leave and accommodation programs, ensuring compliance and coordination.

Key Responsibilities

• leave management
• hris updates
• claims processing
• payroll coordination
• compliance monitoring
• reporting

Tasks

-Assist to improve benefits administration processes by identifying deficiencies andrecommending solutions. -Collaborate with employees, leaders and HR to facilitate accommodations requestevaluations, complete the interactive engagement process and determine reasonablesolutions. -Review and distribute weekly LOA status reports to HR and conduct quarterly claim auditsto ensure data and process integrity. -Serve as a liaison between the employee, TPAs, and internal stakeholders to ensure asmooth and supportive leave or accommodation experience. -Ensure all leave and accommodation processes align with applicable laws including FMLA,ADA, HIPAA, and state-specific leave laws. -Manage the full cycle process for leaves including FMLA, ADA, PWFA, personal, military,workers’ compensation, and state leave programs. -Coordinate with payroll to ensure leave status, benefit premium deductions, paid leavecoordination, and return-to-work updates are accurately processed. -Maintain confidential records and files in accordance with company policy and legalrequirements. -Track proper management of leave use and approvals, certification deadlines, return-to-work status, and ongoing evaluations to ensure thorough and accurate documentation andcompliance. -Work closely with Benefits Team, TPAs and Payroll to ensure employee data is accurate inHRIS and vendor systems. -Coordinate and track payment and delinquent benefit premiums with employees duringduration of leave and/or upon return to work. -Partner with TPAs to ensure accurate processing of claims, eligibility determinations, andtimely updates. -Act as the point of contact for employees and HR to address leave and accommodationrequests or inquiries, providing clear communication and guidance. -Stay current on changing legislation and leave trends to recommend process updates. -Assist to provide excellent customer service support regarding company benefits toemployees via email, phone or other company channels.

Requirements

• 3+ years
• leave laws
• microsoft office
• adp
• hris
• customer service

What You Bring

-3+ years of experience in leave administration and benefits. -Experience in a multi-state, distributed work environment. -Working knowledge of FMLA, ADA, WC and federal/state leave laws. -Time management and critical prioritization skills -Ability to manage multiple complex cases with professionalism and accuracy. -Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level -Professional customer service and communication skills (phone, interpersonal, written, verbal, etc.) -Excellent communication, organization, and documentation skills. -Familiarity with leave tracking systems or HRIS platforms, ADP preferred. -Experience coordinating with third-party administrators.

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About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

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