Night Receptionist

Overview

Night Receptionist responsible for check‑in/out, guest assistance and front‑desk duties

Key Responsibilities

• check-in
• check-out
• room allocation
• billing
• guest relations
• phone handling

Tasks

-Answering calls, allocating rooms, and preparing guests’ bills. -Manage check-in and check-out procedures efficiently, -Work closely with other departments to ensure seamless guest experiences. -Handle guest inquiries and resolve any issues promptly and professionally. -Provide guests with information about hotel facilities, services, and local area. -Greet our guests with a warm welcome and an infectious smile.

Requirements

• onq pms
• multitasking
• hotel experience
• communication
• proactive
• detail oriented

What You Bring

-OnQ PMS experience is a plus. -Very good at multi-tasking and remaining calm under pressure. -Experience in a similar role within a 4-star hotel is a significant advantage. -Excellent communication skills with a high standard of written and spoken English. -Most of all, you have an approachable, positive, and proactive manner. -A smart and professional appearance. -Strong organizational skills and attention to detail.

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Benefits

-Cycle 2 work scheme. -Employee assistance programme. -Long service recognition award. -Life assurance scheme. -Wage stream. -Christmas gifts and employee parties. -Free meals on duty. -UK attraction discounts @ Merlin Entertainments. -Uniform offered and dry cleaned. -Discounted employee friends & family rates at Arora Hotels. -Arora star employee recognition. -Food and beverage discounts.

About Arora Group

-Committed to delivering high-quality construction and engineering solutions. -Specializes in large-scale projects across infrastructure, residential, and commercial sectors. -Operates at the intersection of construction, engineering, and design, emphasizing excellence and innovation. -Renowned for delivering complex and sustainable projects efficiently. -Successfully manages major transport networks, residential developments, and energy infrastructure. -Distinguished for its ability to lead multi-disciplinary teams and complete projects on time and within budget. -Continuously evolves by integrating cutting-edge technology with deep industry expertise.

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