Customer Support Assistant

Overview

Handle client inquiries, coordinate resolutions, and support daily admin tasks.

Key Responsibilities

• customer support
• service standards
• process improvement
• info provision
• administrative support
• record keeping

Tasks

-Handle incoming customer inquiries by phone and email with professionalism and courtesy. -Uphold Beloform’s standards for high-quality service delivery. -Assist in developing improved customer service processes and solutions. -Provide accurate information regarding services, policies, and procedures. -Support daily administrative tasks to ensure smooth workflow. -Coordinate with internal departments to resolve issues efficiently. -Maintain detailed and organized records of customer interactions.

Requirements

• multitasking
• problem solving
• computer skills
• communication
• teamwork
• attention to detail

What You Bring

-Ability to multitask and manage time effectively. -Problem-solving mindset with a proactive approach. -Basic computer proficiency and comfort with office software. -Strong communication and interpersonal skills. -Ability to work both independently and collaboratively. -Excellent organizational abilities and attention to detail.

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Benefits

-Full-time position with long-term stability. -Supportive, team-oriented work environment. -Comprehensive training for role success. -Professional growth and development opportunities. -Competitive salary: $50,000–$55,000 per year.

About Beloform Craft

-Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship. -BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions. -Typical projects range from large-scale commercial builds to complex residential and transport infrastructure. -The company thrives in providing specialized services across sectors such as energy, transport, and industrial development. -Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project. -Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.

Sector Specialisms