Manager Shared Services Technology and Program Management

Overview

Lead digital transformation and program management for SEC Business Service Center

Key Responsibilities

• data governance
• digital platforms
• rpa
• power platform
• change management
• pmo

Tasks

-Serve as the escalation point for complex issues, ensuring resolution through strategic alignment and cross-functional collaboration. -Safety: Uphold the highest safety standards for all. -Create Value for the Customer: Deliver innovative, reliable solutions. -Establish and maintain robust data governance, analytics, and reporting frameworks to measure impact and inform strategic decisions. -Build strong partnerships with global and regional stakeholders, including IT, Finance, and Field Offices, to ensure seamless integration of digital platforms. -Champion enterprise digitalization initiatives that enhance scalability, efficiency, and user experience across business lines and field offices. -Drive change management strategy, including stakeholder engagement, training, and communications to support adoption of new technologies and processes. -Own the SEC BSC governance framework, ensuring documentation, SOPs, and process standards are current, accessible, and aligned with global BSC protocols. -Define and execute the digital transformation strategy across SEC BSC, leveraging platforms such as RPA, Power Platform, ESM, SharePoint, and SHAPE to modernize operations. -Integrity and Trust: Foster honest, ethical relationships. -Influence enterprise strategy by identifying innovation opportunities, aligning transformation agendas, and accelerating value capture across the organization. -Lead the PMO function, ensuring alignment of transformation initiatives with SEC BSC’s strategic objectives and global finance operations. -Develop and manage strategic roadmaps, performance dashboards, and execution frameworks to support cross-functional initiatives and drive accountability. -Partner with executive stakeholders to prioritize and deliver high-impact programs, ensuring resource optimization, risk mitigation, and value realization. -Oversee the design and deployment of digital content and campaigns to promote BSC capabilities and drive engagement across internal channels. -Foster a culture of continuous improvement, customer-centricity, and operational excellence through structured routines, best practices, and leadership engagement.

Requirements

• project management
• excel
• sap
• ticketing
• data mining
• digital solutions

What You Bring

-Program / Project Management experience -Analytical competency (data mining, problem analysis; strong Excel skills) -Strong communication and change management skills -Experience managing SAP, ticketing systems, and troubleshooting various digital tools -Experience implementing digital solutions

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Benefits

-Competitive Medical, Dental and Vision Plans - Effective from first day of hire. -A wide range of development opportunities to boost your professional and leadership growth. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Tuition Reimbursement - Eligible after 6 months of service. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. -Fully vested 401k match, up to 7% of total eligible compensation.

About Schindler Elevator Corporation (U.S.)

-A global leader in the design, manufacturing, and servicing of elevators, escalators, and related mobility solutions. -Serves a diverse range of industries, providing solutions for buildings, infrastructure, transport, and more. -Well-known for cutting-edge technology in mobility solutions, offering energy-efficient and sustainable products. -Typical projects include large-scale commercial buildings, residential complexes, and transport hubs like airports and metro stations. -Involved in major infrastructure projects, ensuring safety and reliability in vertical transport. -Focuses on customer-centric services, including maintenance and modernization offerings. -A trusted partner in delivering mobility solutions that keep people moving across cities and countries worldwide.

Sector Specialisms