Account Manager

Overview

Drive large account projects, sales, design, and satisfaction for office furniture.

Key Responsibilities

• solution design
• spec development
• project oversight
• marketing materials
• documentation
• product substitution

Tasks

Work with sales in the development, preparation, and presentation of a complete furniture solution. Work with Sales Teams to creatively position RFP requests and alternate solutions. Collaborate with Sales, Sales leadership, and Distribution to achieve stated business objectives. Assist sales and design personnel to successfully position and sell the full range of products in the Officeworks portfolio. Identify account penetration opportunities for additional product or service sales to customer Oversee designated customer projects; direct dealer team for implementation of customer order and service requests. Support the sales staff to create marketing and presentation materials to represent the full range of products and services provided by the dealership. Advise dealer designers regarding products on an as needed basis. Develop plans and product specifications either on your own or through work with the design department. The Managing Director will have full discretion on what projects or accounts the Account Manager will be involved in. Actively participate in weekly meetings with the manager director to discuss activities and workload management to discuss forecasts. Collaborate with market A+D Representatives and local manufacturing representatives to stay current with market and product trends. Ensure documentation standards are maintained for all account activities; ensure dealership process and procedures are followed. Stay involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied. Recommend creative substitution options of products when not specified in conjunction with design/ancillary specialists or independently. Support the sales team in the development of the office typical and ancillary products offered as part of the Officeworks solution.

Requirements

• autocad
• revit
• sketchup
• cap
• bachelor's
• ms office

What You Bring

Proficiency with AutoCad, CAP, Revit, and SketchUp design tools. Understanding of CET Prolonged periods sitting at a desk and working on a computer. Excellent verbal and written communication skills. Bachelor’s degree or equivalent experience. Prompt, reliable and regular attendance A strong sense of the customer and sales process and a proven ability to facilitate customer and field interaction. Contract furniture sales experience (preferred). Proficient in Microsoft Office Suite or related software

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About Officeworks Inc.

-delivers high-quality office products and services that cater to a diverse range of business needs. -specializes in providing office supplies, furniture, and technology solutions that enhance workplace productivity and efficiency. -services span from corporate clients looking for bulk office supplies to small businesses and home offices in need of tailored solutions. -recognized for its commitment to delivering reliable products, quick service, and an extensive selection of office essentials. -typical projects include outfitting large corporate offices, supplying customized workstations, and providing cutting-edge technology for professional environments. -stands out by offering innovative workspace design solutions that aim to boost employee comfort and productivity. -grown into a trusted partner for businesses of all sizes, offering a wide variety of solutions for any office setup.

Sector Specialisms