Infrastructure Engineer Prin

Overview

Design, implement, and support enterprise network, server, storage, and cloud infrastructure.

Key Responsibilities

• on-call
• cost estimates
• technical support
• f5/infoblox
• incident resolution
• documentation

Tasks

-Participate in a rotating on-call schedule to provide 24x7 support. -Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations. -Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios. -Directly support the F5’s and Infoblox platform in the Corporate network environment -Review and adhere to budgeting and approval processes while assisting with annual and project planning. -Develop and plan network incident resolution, configuration audit and updates, as well as vulnerability remediations. -May provide training and mentoring, as well as work direction, to others on the team. -Prepare technical documentation including procedures, manuals, and reports.

Requirements

• ipam-ddi
• f5 dns
• tcp/ip
• unix/linux
• cisco asa
• servicenow

What You Bring

-Knowledge of network security practices -Strong knowledge and experience with IPAM-DDI solutions -Strong knowledge and experience supporting F5 DNS, GTM and Local traffic Manager (LTM) -Proficiency in networking protocols (TCP/IP, DNS, DHCP) -Experience in Unix/Linux -Experience with network monitoring tools -An advanced understanding of network communications technologies and n demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects. -Firewall configuration, installation and maintenance for Cisco ASA, Fortigate firewalls and FTD’s -Knowledge in routing and switching protocol, WAN technologies including MPLS, Point to Point, MAN and Wireless; LAN technologies including LAN design standards and best practices, Data Center network Design and Wireless solutions; and security standards with firewall, design and best practices -Excellent communication skills, both written and oral, with the ability to clearly communicate complex findings and present them to ensure audience appeal at various levels of the organization and with clients -Familiarity with hardware (routers, switches, firewalls) -Five years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. ServiceNow or similar ITIL experience is a plus.

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About American Electric Power

-Powers millions across the United States with a vast electric transmission and distribution network. -Has been a leader in the transformation of the energy sector for over a century. -Focuses on reliable power generation, cutting-edge energy solutions, and a growing commitment to renewables. -Operates one of the largest electricity transmission networks in the U.S., delivering energy to homes, businesses, and industries. -Has a legacy of pioneering innovative technologies and projects to improve grid reliability and energy efficiency. -Is expanding its footprint in the renewable energy sector, including solar and wind power projects that are helping shape the future of energy. -Undertakes large-scale projects such as major power plant construction, infrastructure upgrades, and renewable energy installations, supporting both industrial and residential clients. -Is dedicated to sustainable energy and modernizing grid infrastructure, making it an influential player in the energy transition.

Sector Specialisms