Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Administers and supports Salesforce platform, handling config, security, data, and user support.
5 days ago ago
Intermediate (4-7 years)
Full Time
Phoenix, AZ
Office Full-Time
Company Size
42,000 Employees
Service Specialisms
Non‑hazardous solid waste collection
Waste transfer
Waste disposal
Recycling services
Energy services
Sector Specialisms
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Role
Description
salesforce admin
data management
report development
package installation
version control
tier 3 support
Creates and maintains documentation on processes, policies, application configuration and user guides as needed.
Performs data imports, data integrity and data manipulation tasks, ensuring proper ownership of existing accounts and contacts.
Performs daily administration and end-user support of Salesforce applications. This includes managing multiple user setups, user roles, profiles, security, business rules, and permission sets, customization of objects, fields, record types, page layouts, formulas, validations, data backups, configure workflows, knowledge management, and create Reports/Dashboards.
Installs and maintains managed and unmanaged packages.
Manages configuration changes made in Salesforce into source code repository.
Follows all required Company policies and practices relating to the System Development Life Cycle.
Follows good development practices to produce clean, efficient and maintainable platform configurations.
Assists Salesforce development team with projects as assigned.
Works with Salesforce Support to resolve platform related issues (case management).
Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.
Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more.
Maintains data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.
Stays current on Salesforce technology and releases.
Follows good development practices by testing rigorously configuration changes within the Salesforce sandbox before deploying to production.
Participates in Salesforce Production related issues/downtime.
Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.
Requirements
salesforce
apex
admin
developer
release management
2-4 yrs
2 - 4 years of experience administering Salesforce.
Certified Salesforce Administrator - preferred.
Development experience on Salesforce platform using Apex - preferred.
Certified Salesforce Developer - preferred.
Experience in release and change management - preferred.
Benefits
Great Place to Work
Employee and Family Assistance Program (EAP).
Life insurance and accidental death & dismemberment insurance.
Short- and long-term disability.
Health care and dependent care spending accounts.
Comprehensive medical benefits coverage, dental plans and vision coverage.
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.