Warranty & Workshop Operations Lead

Hitachi Energy Ireland Limited

The Role

Overview

Lead warranty, workshop and warehouse ops for efficient service delivery and profit.

Key Responsibilities

  • quality notification
  • capex management
  • inventory control
  • tool calibration
  • job lifecycle
  • warranty management

Tasks

-You will be responsible for the creation and coordination of quality notifications (QN) in production and conduct timely cost analysis and ensuring accurate invoices to relevant stakeholders. -You will manage the CAPEX process for tools and equipment, maintain inventory management by keeping precise records of all incoming and outgoing stock within the system, organize the warehouse by arranging and storing materials in designated areas to enhance safety, space utilization and accessibility and ensuring compliance with quality and safety standards. -You will inspect service warehouse operations and facility management activities, manage service tools, ensure prompt repair and calibration of tools to facilitate effective service delivery. -You will be overseeing the entire job life cycle: assessing the scope, procuring materials, ensuring timely and high-quality execution, managing invoicing for workshop jobs, monitoring job profitability and ensuring alignment with service commitments, improving revenue, profitability, and cash flow through effective job planning and execution. -You will oversee warranty job lifecycle, from initiation to resolution, lead and manage the warranty process, providing customers with prompt assistance, act as the main point of contact among customers, the product sales team, and manufacturing facilities. -You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Requirements

  • site manager
  • 5 years
  • supply chain
  • engineering
  • analytical
  • communication

What You Bring

-International working environment and empowering working culture. -Strong analytical and problem-solving skills with attention to detail. -Ability to work independently and as part of a team. -Excellent communication and presentation skills. -A minimum of 5 years of experience serving as a Site Manager in construction projects within the power sector or 10 years of experience as service coordinator in power sector. -Knowledge of supply chain processes and best practices. -Tafe diploma in technical field or bachelor’s degree in engineering.

Benefits

-Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. -On Job Training will help you to grow and enhance your skills.

The Company

About Hitachi Energy Ireland Limited

-Leads in energy management with pioneering technologies. -Focuses on renewable energy to drive cleaner and efficient power systems. -Provides solutions across energy generation, transmission, and distribution. -Operates in sectors including wind, solar, utilities, and transportation infrastructure. -Innovates in industrial automation with cutting-edge energy optimization systems. -Involved in electrifying remote regions for improved energy access. -Employs digital tools for data-driven grid improvements and performance enhancement.

Sector Specialisms

Utility

Industry

Transport

Infrastructure

Energy

Renewable Energy

Grid Automation

Digital Systems & Services

Power Quality Solutions

Electrification