Office Assistant

Overview

Provides admin support for HUD and tax credit housing programs.

Key Responsibilities

• data entry
• record management
• compliance support
• report preparation
• tenant communication
• meeting coordination

Tasks

-Organize and maintain office files, both electronic and physical, in a systematic and accessible manner. -Maintain office supplies and assist with ordering as needed. -Prepare and process required paperwork, such as tenant certifications, recertifications, and income verifications as needed. -Assist in maintaining and updating tenant records, files, and documents for compliance with HUD and tax credit regulations. -Greet tenants, prospective tenants, and visitors with professionalism and courtesy. -Support the team in ensuring compliance with HUD regulations, tax credit requirements, and local housing policies. -Support office management in day-to-day operations to ensure smooth workflow. -Perform other tasks as assigned by property management, including assisting in lease-ups, managing waiting lists, and other administrative functions. -Enter and maintain accurate data into housing management software and spreadsheets. -Communicate with tenants regarding application statuses, documentation requirements, and rental payments. -Coordinate with other departments to ensure accurate processing and reporting for audits or inspections. -Assist with the preparation and organization of documents for inspections, compliance reviews, and audits. -Schedule and coordinate meetings, appointments, create notices and interviews for program staff and tenants. -Create work orders and close out once completed (if applicable) -Interaction with tenants, prospective tenants, property management staff, and regulatory agencies. -Answer phone calls, emails, and correspondence related to HUD and tax credit programs. -Assist in preparing reports for program compliance, audits, and financial assessments. -Provide general information and guidance about HUD and tax credit housing programs.

Requirements

• high school
• onesite
• microsoft office
• hud
• bilingual
• communication

What You Bring

-High school diploma or equivalent; additional administrative certifications or training is a plus. -Ability to handle sensitive and confidential information with discretion. -Excellent communication skills, both written and verbal. -Some light lifting (e.g., office supplies, files) may be required. -Ability to work independently and as part of a team. -Experience with housing management software (OneSite). -Familiarity with affordable housing programs, including Low-Income Housing Tax Credits (LIHTC) and HUD regulations. -Bilingual skills (English/Spanish) are a plus. -Ability to sit, stand, and move around the building for extended periods. -Proficient in Microsoft Office Suite (Excel, Word, Outlook). -Knowledge or willingness to learn about HUD programs, tax credits, and affordable housing regulations. -Strong organizational skills with attention to detail. -Bilingual (Spanish/English) is a plus, but not required. -Experience in administrative support or office management, preferably in housing or property management. -Regular contact with the general public and prospective residents.

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Benefits

-Office setting within a property management team managing both tax credit and HUD properties.

About Elderly Housing Development & Operations Corporation (Ehdoc)

-Sponsors and runs dozens of senior housing communities across the U.S., from California to Puerto Rico. -Blends development, refinancing, grant management, and operations to create a seamless housing engine. -On-site teams deliver health and wellness programming, keeping most residents aging in place. -Balances mission-driven growth with tight HUD performance standards and tax-credit oversight.

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