
Operations Consultant (Projects and Experience)
Livspace
The Role
Overview
Mentor and oversee Livpreneurs, ensuring quality home-renovation project delivery.
Key Responsibilities
- project scheduling
- design review
- risk identification
- site auditing
- quality control
- data analysis
Tasks
-Identify Livpreneur’s specific challenges that may aid or hamper their performance and devise solutions around them. -Prepare detailed project execution schedules highlighting interdependencies of various tasks. -Validate & review work orders, BOQs, drawings. -Identify design discrepancies and foresee execution risks. -A bridge between Livpreneurs & Customers during design to project execution stage. -Work with internal functions on key initiatives such as SOPs, pricing and new initiatives. -Updating of project trackers & summaries. -Auditing the site work by doing regular site inspections as well as monitoring remotely with quality control. -Ensuring that all quality and timeline related requirements are met. -To ensure timely site updates are available to the customer from Livpreneurs. -Manage a team of 5 to 10 Livpreneurs in a city or region. -Be the quality custodian of your Livpreneurs projects ensuring the superlative customer experience. -Analyze data to identify performance bottlenecks, devise corrective solutions, and own implementation end-to-end.
Requirements
- project management
- construction management
- 2d/3d drawings
- data analysis
- problem solving
- excel
What You Bring
-Ability to assess design feasibility, visualize on-site conditions and foresee execution risks. -Strong Project Management/Engineering/Architecture background is a must with 2+ years of experience. -Understand drawings (2D/3D) of all disciplines (Civil, Electrical, Plumbing, Carpentry, etc). -Process-driven project management professionals with quick problem-solving skills. -Past experience in managing project management/operations is a core requirement for this role preferable if worked with ops-focused startups. -Must have experience in handling at least 15+ renovation projects. -Excellent interpersonal and communication skills. -Management Graduate/Construction management, preferably from a Tier I/Tier II Institute. -The high degree of comfort on Excel/Google Sheets and strong data analysis skills. -Proactive and capable of prioritizing work. -Extremely high level of ownership and learning aptitude. -Have a deep appreciation and understanding of site execution for home renovations.
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The Company
About Livspace
-Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design. -The platform connects customers with design experts and contractors, enabling easy home transformations. -Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution. -Its innovative approach streamlines interior design, offering ready-made designs and custom solutions. -Known for delivering high-quality projects on time, with a strong focus on customer satisfaction. -Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D. -Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
Sector Specialisms
Residential
Commercial
Office
Retail
Hospitality
Warehousing
Modular Kitchens
Modular Wardrobes
Home Interiors
Home Renovation
