Field Service Engineer - Greater London

Overview

Maintain and troubleshoot gas engines, provide on-site service and support.

Key Responsibilities

• tool maintenance
• van stock
• emergency callouts
• scheduled maintenance
• parts ordering
• service reporting

Tasks

-Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required. -Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager. -Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation. -Maintain high standards of site cleanliness and presentation. -Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements. -Select and order the correct parts, returning any unused items to minimize waste. -Adhere to all health, safety, and environmental standards and regulations at all times. -Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures. -Build and maintain positive relationships with customers by providing professional, responsive support. -Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations. -Support the Area Manager by supervising, training, and mentoring apprentices and new team members. -Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Requirements

• gas safe
• nvq level3
• service engineering
• gas engines
• it skills
• driving licence

What You Bring

-Organized and able to manage workload effectively. -Trustworthy, professional, and reliable. -Electrical and mechanical engineering knowledge. -Gas Safe registration. -Willingness to travel extensively, work unsociable hours, and stay away from home when required. -Proficient IT skills to document work and support reporting requirements. -Gas Safe registered. -A minimum of 5 years’ service engineering experience. -Coaching and mentoring abilities. -Flexible and adaptable to changing demands. -Customer-focused with strong relationship-building skills. -Apprentice-trained engineer. -NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering. -Full driving license. -Experience with gas engines. -Proactive, taking initiative to ensure tasks are completed efficiently. -Strong engineering expertise with a solid understanding of gas engines and related systems.

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Benefits

-On call rota participation with call-out fee -Company pension contribution of 7% -Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team -Company Van provided -25 days holiday plus 8 Bank Holidays -Up to 30 min each way, each day travel paid at single time -Competitive hourly rate with overtime paid at 1.5x basic rate -Opportunity to buy or sell up to 5 days additional holidays per year

About Rehlko

-Its portfolio spans multiple divisions—Power Systems, Engines, Uninterruptible Power, Home Energy, Clarke Energy, Curtis Instruments and Heila Technologies. -Typical projects include data center backup systems, hospital microgrids, commercial and home standby generators, and complex industrial energy solutions. -An unusual milestone: it fueled the first successful Antarctic overland expedition and lit Hollywood sets and the Hoover Dam during its Kohler era.

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