Order Entry Representative

Overview

Enter and process customer orders accurately, coordinate with sales and manufacturing.

Key Responsibilities

• order entry
• customer communication
• order review
• order processing
• product knowledge

Tasks

-Accurately enter customer orders for both East and West coast window and siding products in a timely manner. -Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information. -Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines. -Process order changes, cancellations, and returns as needed. -Maintain up-to-date knowledge of company products, policies, promotions, and pricing.

Requirements

• microsoft office
• as400
• salesforce
• 1-3 years
• problem solving
• detail-oriented

What You Bring

-Be willing to cross train within the department and assist with other administrative or data entry tasks as required. -1-3 years of experience in order entry, customer service, or data entry roles. -Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce. -Excellent verbal and written communication skills. -High school diploma or equivalent required, associate or bachelor’s degree preferred. -Strong problem solving and critical thinking skills. -Strong attention to detail and high level of accuracy in data entry.

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About Alside

-Invents first residential baked-enamel aluminum siding and has spent over seven decades innovating exterior solutions. -Based in Cuyahoga Falls, Ohio, with more than 100 supply centers across the US and Canada. -Manufactures vinyl and steel siding, vinyl windows, patio doors, composite cladding, gutters, soffits, and trims. -Serves professional remodelers, home builders, and light-commercial projects with durable, energy-efficient exteriors. -Flagship products include ASCEND® Composite Cladding and Mezzo® Full-Frame Window Replacement System. -Projects range from new-construction homes to large-scale remodels and multi-family builds, emphasizing both performance and aesthetics. -Operates under a mass-scale North American distribution model, combining local supply centers with national manufacturing strength.

Sector Specialisms