Rental agent

Overview

Customer‑service agent managing property rentals, showings, lease renewals and follow‑up.

Key Responsibilities

• client meetings
• post rental
• monthly targets
• phone follow-up
• rental requests
• tablet instructions

Tasks

-Meet with clients and address their needs regarding renewals, modifications, transfers, etc.Ensure post-rental follow-up -Meet the monthly objectives set by the area coordinator -Follow up on phone messages within 24 hours -Achieve monthly targets in terms of rentals and number of visits -Ensure rental requests are handled according to provided guidelines -Welcome clients, provide information, and show them the properties -Complete all required job instructions on a tablet

Requirements

• word
• excel
• tablets
• 2 years
• problem solving
• communication

What You Bring

-Ability to learn and adapt to change quickly -Effective planning and organizational skills combined with the ability to manage multiple tasks and set priorities -Excellent learning and problem-solving skillsAvailability for different shifts (evening and weekend) -Two (2) years of experience in customer service -Professional approach and awareness of the importance of customer service quality -Excellent communication skills -Knowledge of computer applications: Word and Excel -Vehicle with a professional appearance (relatively new and in good condition) -Salaires concurrentiels -Flexibility and attention to detail -Familiarity with computer tablets is an assett -Ability to remain calm and handle any situation with patience, empathy, and understanding -Ability to take responsibility for one's actions and decisions, including executing them -Excellent time management skillsAbility to handle sensitive information and maintain strict confidentiality -Ability to learn and adapt quickly to different computer systems and any new technology -Ability to work effectively independently (self-management) as well as collaboratively with other associates -*Ability to communicate clearly in English and French, both orally and in writing -Knowledge of various amenities.

People Also Searched For

Benefits

-Paie sur demande - accès à la paie gagnée par l’application Dayforce Wallet -Rabais à la location allant jusqu’à 20 % et bien d’autres avantages! -Régime collectif à la carte de soins dentaires et de santé -Remboursement à la santé et au mieux-être -Cotisation employeur au REER collectif

About Boardwalk

-Portfolio spans across Canada, providing quality living spaces for families and individuals. -Reputation for transforming communities and revitalizing older properties to create attractive living environments. -Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects. -Consistent strong financial performance supported by a solid portfolio of well-located properties. -Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs. -A leader in property management innovation, integrating technology to improve tenant experience.

Sector Specialisms

Security Clearance

-criminal background verification required -reference checks required -physical aptitude test may be required