Community Associate

Overview

Main point of contact delivering exceptional customer service in a co‑working centre.

Key Responsibilities

• call handling
• meeting prep
• admin support
• customer relations
• centre care
• team support

Tasks

-Answering incoming calls and preparing meeting rooms -Work as part of a team to give our community everything they need. -Approachable & influential - build strong relationships with every customer to better deliver on their needs. -Completing general administrative duties -Care for your centre - ensure it is always the professional, inspiring work environment -Build effective relationships with new and existing customers

Requirements

• detail‑oriented
• customer service
• resilience
• adaptability
• self‑motivated
• problem solving

What You Bring

-Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution. -Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills -Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations. -Self-motivated - take ownership and act decisively to solve problems, make your time count.

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Benefits

-Training: Structured training and development programmes designed to nurture your ambition -Career Development: Opportunities to take increased responsibility over centre operations -Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment -Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package

About Regus

-Provides flexible workspaces including private offices, co-working spaces, and virtual offices. -Supports businesses of all sizes, from startups to large enterprises, for scalable growth. -Offers solutions designed to enhance productivity, collaboration, and business growth across industries. -Includes meeting rooms, business lounges, and office spaces in its service portfolio. -Maintains a global network of workspaces to facilitate international business operations. -Sets industry standards with innovative workspace design and management approaches.

Sector Specialisms