General Mechanic/Service Shop Technician - Construction Equipment

Overview

Repair, service, and maintain Caterpillar diesel construction equipment in a shop.

Key Responsibilities

• customer support
• manager updates
• confidentiality
• vehicle eligibility
• safety rules
• policy compliance

Tasks

-Attend and participate in all meetings, training, and activities as required. -Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. -Maintain company and product confidentiality. -Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance. -Respond to all customer requests in a professional and courteous, timely and responsive manner. -Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism. -Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. -Adhere to all Company policies and departmental procedures and rules.

Requirements

• diesel engine
• equipment diagnostics
• technical training
• high school
• problem solving
• communication

What You Bring

-Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus. -Must be able to work well under occasional pressure or within work standards and deadlines. -Must be honest, reliable, and dependable, and display a positive attitude. -Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines. -Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. -Demonstrated analytical problem-solving skills. -Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required. -Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. -Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. -Demonstrate technical knowledge of construction equipment and/or engine mechanical failures. -All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures. -Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches. -Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required. -Must be able to work independently and/or with others in a team environment. -Excellent communication skills. -Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. -Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions. -Communicate effectively, verbally and in writing. -Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed. -Able to lift up to 50-80 pounds occasionally. -Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.

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About Thompson Machinery

-The company grew from a GMC truck dealership into a premier Caterpillar dealer. -Expansion continued in the 1980s with acquisitions in Memphis and Mississippi, cementing its present-day territory. -Offers equipment sales, rentals, parts, and service. -Runs a full-service machine shop providing welding, line boring, waterjet cutting, and hydraulic repairs. -Includes a specialized power division—Thompson Energy Solutions—serving commercial, marine, and industrial generator markets. -Projects span road building, airport construction, waste management, forestry, mining, agriculture, and microgrid energy systems. -Consistently adopts new technology, such as Cat’s hydrogen-capable gensets and GPS-enabled compaction equipment. -Notable clients include major waste management, aggregates, and construction firms, highlighting its work in landfill compaction and site prep.

Sector Specialisms

Security Clearance

-pre-employment background check required. -physical exam and drug screening required.