LEASING CONSULTANT - Barry Towers - Jefferson Square

Overview

Leasing Consultant responsible for leasing, resident relations, marketing, and property operations.

Key Responsibilities

• resident screening
• market surveys
• rent collection
• maintenance software
• lease preparation
• service requests

Tasks

-Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria -Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property -Create positive, welcoming, supportive environment for resident, visitors and community associates -Provide a welcoming office environment for potential residents -Prepare market surveys and traffic reports -Collect late rents and other monies due to the property -Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc. -Determine the needs of prospective residents -May be asked to perform housekeeping duties as needed -Prepare lease packages -Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal -Contact all guests by phone and/or email within 24 hours or less of their initial visit -Utilize maintenance software program to enter in and track service requests -Sends Thank You cards after to guests -Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property. -Assist with development and implementation of resident services programming

Requirements

• driver's license
• one site
• high school
• property management
• customer service
• communication

What You Bring

-Valid Driver's License required; Experience in PBV and HUD highly preferred. -Work with a computer for a minimum of 7 hours daily either standing or sitting -Demonstrate strong written and oral communication skills -Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs -Clearly communicate verbally, in writing and read in English -High School Diploma or Equivalent -Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator -Minimum of one year property management experience preferred -Excellent customer service skills -Proficiency in One Site preferred -Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred -Display professionalism in both work ethic and appearance

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Benefits

-Work flexible schedule, including evenings and weekends -Lease renewal process

About Royal American Management, Inc

-Founded with a vision to provide top-tier property management, Royal American Management has grown to offer a wide range of services. -With decades of experience, they specialize in residential and commercial real estate management, overseeing properties across multiple states. -The company is known for its adaptive approach, tackling everything from large-scale apartment complexes to office spaces. -Throughout their history, Royal American has prided itself on maintaining high occupancy rates and fostering strong tenant relationships. -They bring a unique blend of experience and innovation, ensuring the properties they manage are always well-maintained and valued.

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