Connected Services Specialist

Overview

Lead JCB's North America connected services strategy and telematics solutions.

Key Responsibilities

• connected services
• vehicle telematics
• technology exploration
• cross‑functional review
• resource prioritization
• dealer support

Tasks

-Establish revenue targets and implement key initiatives to deliver results. -Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. -Develop excellent working relationships with JCBs dealer network and key customers. -Provide support to existing dealer and customer users. -Prioritize development resource using an evidence-based approach. -Lead cross functional reviews for regional alignment on feature development. -Explore future technology solutions to continue innovation of JCB’s product offerings. -Establish and lead the delivery of JCB’s connected services strategy in North America. -Drive increased customer engagement in vehicle telematics by identifying and communicating relevant value. -Identify opportunities to improve JCB’s connected services offering to align with established business strategy and targets. -Create business plans to support investment and track value in line with business plan and JCB’s core values. -Provide insight to product engineering teams on future technical requirements.

Requirements

• telematics
• bachelor's degree
• product strategy
• market research
• communication
• organizational

What You Bring

-The employee is occasionally required to stand and walk. -Knowledge of a dealer or construction company’s business model preferred. -Able to demonstrate innovative approach, not afraid to challenge the current state. -Demonstrated organizational skills and the ability to manage and prioritize multiple tasks. -3+ years of experience in developing a product strategy, conducting market research and project management. -Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. -The employee must frequently lift and/or move up to 10 pounds. -Bachelor’s degree in technology, engineering or related field. -Motivated and self-managing style, able to lead own direction. -Telematics experience in construction / agricultural or similar industry preferred. -Strong communications skills across multiple media. Including presentation skills to large groups, customers and a range of seniority within a company.

People Also Searched For

Benefits

-training programs to increase capability in JCBs support teams, dealers and customer network.

About Jcb North America

-A leading manufacturer of heavy equipment, specializing in construction, agriculture, and industrial machinery. -The company’s portfolio includes backhoe loaders, excavators, skid steers, and telehandlers, all designed for various industries. -Serves a broad range of sectors, from heavy civil construction to agricultural machinery solutions. -Known for innovation, durability, versatility, and performance, with a strong focus on enhancing productivity on job sites. -Noteworthy projects include large-scale infrastructure developments, agricultural operations, and specialized industrial equipment supply. -Continues to lead in developing new technologies, with a commitment to providing high-quality solutions across sectors.

Sector Specialisms

Visa Sponsorship

-candidates requiring current or future visa sponsorship will not be considered.