Collections Analyst

Overview

Collect and reconcile receivable balances, resolve billing issues, and report aging.

Key Responsibilities

• receivables reconciliation
• billing accuracy
• lease auditing
• cash application
• customer contact
• reporting

Tasks

-Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances. -Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy. -Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete the necessary paperwork. -Initiate customer contact via telephone and initiate escalations for Supervisor review when needed. -Provide timely and accurate reporting for contracts or invoice aging balances.

Requirements

• oracle
• bachelor's
• collections
• communication
• follow-up
• organization

What You Bring

-Between 1-3 years of collections experience in an Accounts Receivables department. -Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers. -Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. -Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. -Bachelor's degree preferred. -Oracle experience preferred. -Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. -While preforming the role you will need to lift up to 25 lbs.

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About American Tower

-As a REIT, it leases space on towers and rooftops to carriers, broadcasters, government agencies and broadband providers. -It pioneered a neutral-host colocation model, enabling multiple tenants per tower to reduce costs and accelerate 5G rollouts. -Typical projects range from rural tower builds to urban DAS installations and turnkey data-center deployments. -Known for blending traditional tower leasing with cutting-edge edge computing and interconnectivity solutions.

Sector Specialisms