Customer Service Advisor Yard

Jewson

The Role

Overview

Part‑time Customer Service Advisor handling sales, orders & yard duties.

Key Responsibilities

  • order processing
  • delivery scheduling
  • stock management
  • inventory count
  • customer service
  • relationship building

Tasks

-Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey -Maintain stock levels, carrying out regular stock counts -Keep the branch looking clean and tidy, to make a great first impression on our customers -Maintain excellent standards across the counter, shop floor and yard. -Acknowledge every customer, ascertain their needs and wow them with quick and efficient service -Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs

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The Company

About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Marine

Transport

Utilities

Solar

Wind

Nuclear

Government

Interview Process

-talent team will contact successful applicants to arrange an interview. -reasonable adjustments will be provided during the application and interview process.