Chat Support Representative

Overview

Handle WhatsApp/email support, admin tasks and coordinate with developers for the DXBinteract app.

Key Responsibilities

• whatsapp support
• email support
• developer follow-up
• error management
• user requests

Tasks

- Replying to WhatsApp and email support channels, - Following up with the web Developers regarding errors. - Handling users' requests.

Requirements

• english
• app support
• ui
• clarity tool
• fast typing
• call skills

What You Bring

- Excellent English writing and speaking skills, other languages could be an advantage. - Experienced in-app support and UI. - Admin work related to DXBinteract app and website. - Skills in Clarity tool - Fast typer (Typing without looking at screens). - Excellent call and messaging communication skills.

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Benefits

Package for the role: AED 4.500 + Residence Visa + Health Insurance

About Fäm Properties Dubai

-Today it operates services ranging from sales and rentals to property management and in-house PropTech. -It spearheads PropTech via its DXBinteract portal and a mobile app integrating real DLD insights and market trends. -Typical projects range from luxury Downtown apartments to villas on Palm Jumeirah and large-scale off-plan communities. -Unusual fact: it runs its own training academy, mortgage advisory, snagging/inspection service and even private equity arms.

Sector Specialisms

Visa Sponsorship

-residence visa provided