Director of Facilities

Overview

Lead and manage facility teams for client accounts, ensuring service levels, safety, and growth.

Key Responsibilities

• budgeting
• h&s compliance
• reporting
• digital intelligence
• quality compliance
• client retention

Tasks

-Assist in the preparation of annual and long-term budgets for each Client account. -Ensure full compliance with all Health and Safety regulations, company policy and all other company legislation and best practices on the portfolio. -Partake in recruitment and selection process on occasions -Develop and manage a Client retention strategy where appropriate. -Provide periodic Client satisfaction metrics to promote and enhance a Client centric culture. -Lead and motivate the team to develop efficient work ethics and strategies, drive self-delivery and deliver sustainable solutions with improved technology and value add -Grow and foster a collaborative environment for the teams to work and thrive looking at key drivers to achieve company strategic targets. -Provide performance metrics and reporting for each Client account allowing a basis to be formed supporting the achievement of overall business goals. -Develop a deep understanding of each account's critical requirements and challenges and create a supporting strategy to address these. -Lead and support a team and assume overall account responsibility to ensure all contractual service level agreements are maintained and achieved. -Work with commercial finance analysts to ensure business forecasts and margin management are consistent with expectations across the portfolio. -Set a robust operational culture in line with company policies, values and vision. -Ensure compliance of company ISO and all quality standards across the portfolio. -Work with desired departments to implement digital intelligence strategies to fulfil Client expectations and to support decision at operational, tactical and strategic levels. .

Requirements

• ms office
• facility management
• 7 years
• leadership
• communication
• qualification

What You Bring

-Experience in bidding and delivering business development presentations -Ability to lead successful facility management teams -Recognised third level qualification essential. -Full clean driving license. -Proficient use of MS Office suite. -Excellent interpersonal & communication skills -Minimum 7 years' experience in Facility Management/Client Oriented Service industry. -Experience and knowledge of working in regulated environments/ infection control -Professional affiliation with the IPFMA and or BIFM beneficial

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Benefits

-Flexible approach to meeting deadlines

About Neylons Facility Management

-Grew from a small cleaning outfit to a national FM leader. -Offers Integrated Facility Management across cleaning, catering, security, M&E, landscaping, asset & waste management. -Serves diverse sectors like private hospitals, schools, retail, manufacturing, assisted living, and government bodies. -Developed in-house Flex CAFM tech and their own 'Academy for Growth' staff development programme. -Alongside typical FM contracts, they’ve handled industrial cleaning in pharmaceutical and datacentre environments.

Sector Specialisms