Chief Systems Analyst – IT Infrastructure & Services
Roads And Transport Authority
Plans, builds and operates Dubai’s road networks, public transit systems, marine transport and licensing services.
Analyze and design IT infrastructure, ensure performance, scalability, and align with business needs.
14 days ago ago
Expert & Leadership (13+ years)
Full Time
Dubai, United Arab Emirates
Office Full-Time
Company Size
6,310 Employees
Service Specialisms
Public transport
Parking services
Vehicle licensing
Traffic fines processing
Marine transport
Bus services
Taxi services
Metro services
Sector Specialisms
Transport
Roads
Traffic Management
Commercial Transport
Public Transport
Rail and Metro Systems
Bus Services
Taxi and Ride-Hailing Services
Role
Description
infrastructure design
hybrid integration
system monitoring
capacity planning
tech evaluation
security compliance
The Chief Systems Analyst is responsible for analyzing infrastructure-related data, evaluating emerging technologies, and ensuring that IT systems align with organizational requirements. The role supports planning, design, and implementation of data centers, networks, cloud platforms, servers, virtualization environments, and related services.
- Develop and review infrastructure standards, policies, and roadmaps.
- Analyze and evaluate emerging technologies to enhance infrastructure performance, reliability, and scalability.
- Support infrastructure-related projects to ensure timely delivery and alignment with strategic objectives.
- Collaborate with application, operations, and cybersecurity teams to ensure robust support across enterprise systems.
- Prepare technical documentation, analytical reports, and architectural blueprints.
- Ensure strict adherence to information security policies, RTA guidelines, and ITIL service management frameworks.
- Integrate on-premises and cloud environments such as Azure and VMware.
- Identify root causes of complex infrastructure issues using detailed systems analysis.
- Lead capacity planning, performance optimization, and disaster recovery initiatives.
- Design and optimize IT infrastructure solutions including data centers, networks, servers, and cloud computing platforms.
- Monitoring platforms (SolarWinds, Nagios, Azure Monitor)
- Monitor and report KPIs and SLAs, and coordinate with vendors and service providers.
Requirements
bachelor's
certifications
virtualization
networking
automation
cloud
Technical Skills
- Bachelor’s degree in Information Technology Engineering, Computer Science, or a related field (Master’s preferred).
- Professional certifications such as Azure Solutions Architect, VMware VCP/VCAP, Cisco CCNP/CCIE, or equivalent.
- Virtualization platforms (VMware vSphere, Hyper-V)
- Networking (TCP/IP, routing, switching, firewalls)
- Infrastructure automation (Terraform, Ansible, PowerShell)
- Cloud infrastructure design and operations (Azure, AWS, GCP)
- Minimum 8 years of experience in IT systems analysis.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
Information not given or found
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Company
Overview
2005 Founded
Year Founded
The organization was established to oversee Dubai’s integrated transport infrastructure and public transit evolution.
821M+ Transactions
Annual Digital Transactions
Generated AED 3.7 billion in digital revenue across over 821 million transactions in 2023.
AED 3.7B Revenue
Digital Revenue
The organization generated AED 3.7 billion in digital revenue in 2023.
Ten Zones
Bus-On-Demand Zones
Smart services include Bus-On-Demand across ten zones for improved public transport efficiency.
- Manages iconic projects like the driverless Dubai Metro, Dubai Tram, Water Bus, ferries and taxi services across the emirate.
- Leads major road and bridge design, construction and traffic‑management initiatives including Sheikh Zayed Road upgrades.
- Pioneering smart services such as Bus‑On‑Demand in ten zones and solar‑powered rail buses for eco‑friendly mobility.
- Operates through specialized agencies in traffic & roads, public and marine transport, rail, licensing and tech services.
Culture + Values
- Customer-centricity
- Innovation and excellence
- Transparency and integrity
- Collaboration and teamwork
- Accountability
- Sustainability
Environment + Sustainability
Net-Zero Emissions
Long-Term Goal
Aiming to achieve net-zero emissions by 2050.
15% Energy Reduction
Energy Efficiency Target
Striving to reduce energy consumption by 2025.
- Focusing on reducing carbon emissions, improving energy efficiency, and promoting clean technologies.
- 'Green Mobility Strategy' enhancing eco-friendly transport adoption.
- Deploying electric buses and expanding the green vehicle fleet.
- Encouraging the use of electric vehicles.
Inclusion & Diversity
2023: 20%
Female Representation in Leadership
Women hold 20% of senior leadership positions.
- Committed to creating an inclusive environment that respects and values diversity in all forms.
- Aims to increase female representation, with a focus on leadership roles.
- Regularly conducts training programs to foster diversity and inclusion.
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