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Trinity Fire & Security Systems

Fire Alarm Service Engineer

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Trinity Fire & Security Systems

Designs, installs, commissions and maintains fire protection, life safety and security systems.

Service Engineer delivering maintenance for fire, security and CCTV systems.
11 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Basingstoke, England, United Kingdom
Field
Company Size
375 Employees
Service Specialisms
Fire Safety
Security Systems
Engineering
Design
Consulting
Installation
Maintenance
Sector Specialisms
Commercial
Residential
Industrial
Fire Detection & Suppression
Life Safety
Security Systems
Integrated Multi-site Packages
Fire Safety and Compliance
Role

Description

client communication
remedial works
record keeping
planned maintenance
fire security
  • Communicate effectively with customers, providing updates and technical insights.
  • Identify and carry out remedial works and small installations in line with service guidance.
  • Maintain accurate records of service and performance.
  • Deliver planned maintenance and reactive service calls to Fire and Security systems.

Requirements

communication
fire systems
electrical safety
problem solving
cctv
british standards
  • Excellent communication and customer service skills.
  • Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
  • Basic electrical safety training (ECA) and sound technical understanding of building services.
  • Strong diagnostic and problem-solving abilities.
  • CCTV: HikVision, Avigilon, Dahua
  • Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.

Benefits

  • Pension via Royal London, Life Assurance, and Employee Assistance Programme.
  • Ongoing training and career development opportunities.
  • 23 days’ holiday, increasing with service, plus bank holidays.
  • Referral bonus of up to £2,000.
  • Competitive base salary with uncapped commission and paid overtime.
  • Employee Discount Programme – savings across 800+ retailers.
  • Company vehicle and fuel card.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

  • successful candidates must undergo security vetting; employment is subject to satisfactory vetting.
Company

Overview

Founded 1997
Year Established
Began as a regional specialist installing fire detection systems.
Revenue £60M
Annual Revenue
Exceeds £60 million annually.
Cloud Migration 2021
IT Infrastructure Update
Moved to cloud-based DRaaS for scaling and data resilience.
  • It grew into a turnkey provider, offering design, installation, commissioning, and full aftercare for fire, safety, and security solutions.
  • Headquartered in Exeter, it later became a key pillar of PTSG’s Fire Solutions division following its 2019 acquisition.
  • Notable projects include system upgrades at Heathrow T3, Oxford University Hospitals, University of Hertfordshire, Selfridges, and York Magistrates’ Court.
  • The company partners with top-tier manufacturers like Honeywell (Gent, Notifier), Hochiki, Ansul, Tyco FireClass, Milestone, Axis, Avigilon, SALTO, CEM and Gallagher.
  • Highly accredited (e.g., BAFE SP101, LPS1014, NSI Gold), Trinity pairs technical excellence with rigorous legislative compliance.
  • From standalone residential alarms to integrated, multi-site commercial platforms, Trinity tailors each solution to project needs.

Culture + Values

NSI Gold
Accreditation Recognition
Award-winning recognition for exceptional service quality and operational excellence.
  • Invest in the continued development of team members and reward hard work and dedication.
  • Success is due to dedicated and hardworking team members.
  • Customer‑focused: design tailored solutions, robust partner evaluation, deliver full aftercare and legislative compliance.

Environment + Sustainability

100% Recycled Packaging
Sustainable Packaging Initiative
Switched to 100% recycled cardboard and fibre-based materials for packaging.
19 Trees Planted
CO₂ Sequestration Initiative
Planted 19 trees to offset carbon emissions through a supplier partnership.
1,000kg CO₂ Reduction
Cycling-to-Work Scheme
Employee cycling initiative reduces carbon emissions and promotes health.
2030 Net Zero Target
Carbon Neutrality Commitment
Aiming to achieve net zero carbon emissions across all operations by 2030.
  • ISO 14001 accredited; committed to high environmental performance and compliance with legislation.
  • Fully removed all non-recyclable plastic from packaging; switched to fibre-based tape, recycled pallet wrap and straps.
  • Installed cardboard shredder in warehouse to eliminate plastic packaging and generate eco-friendly filler.
  • Switched office consumables to bamboo products (hand towels, toilet paper).
  • Heathrow and MoD Aldershot offices achieved Net Zero Carbon for 2022–2023.

Inclusion & Diversity

  • No DEI strategy or gender statistics publicly disclosed.

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