Supervisor-Public Safety & Security Field Activity

Overview

Supervises 24/7 public safety field staff, coordinates security operations and incidents.

Key Responsibilities

• daily reports
• data quality
• vehicle operations
• field supervision
• incident response
• system monitoring

Tasks

-It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. -Coordination of safety-related items during planned or unplanned service interruptions or other significant public events by maintaining order and monitoring response and recovery efforts. -Maintain positive working relationships with staff, customers, and all supporting organizations, such as law enforcement, to promote confidence in the safe and secure delivery of transit services. -Prepare, issue, and collect daily operational reports and documents. -Ensure overall quality and accuracy for all Public Safety & Security-related data collected by assigned Field Activity Specialists. -Review and approve Field Activity Specialist formal and informal reports to ensure all information presented is clear, complete, accurate, and conforms to agency/department policy and management expectations. -Valid state driver's license. This position is responsible for operating public safety non-revenue vehicles that are loaded with security, safety, and first aid gear and equipment. -Oversee the operational activities of Field Activity Specialists assigned to various 24/7 shifts to ensure the following tasks are efficient and effective. -Monitor operational procedures to ensure safe practices. -Coordination of public safety efforts related to significant events such as concerts, sporting events, drills, parades, and special requests. Schedules staff and coordinates with internal and external partners, as needed. -The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. -Daily inspections of contracted security and law enforcement services to align contract performance to agency expectations and values. -Provide immediate operational direction and resolve issues relative to emergency and critical incidents and significant contract security performance failures in person or via telephone/email as needed to assign Field Activity Specialists on a 24-hour basis. -Perform administrative duties associated with first-line supervision, such as: scheduling, personnel/payroll functions, performance management/goal setting, allocating personnel resources, conducting overall quality control, developing plans and procedures, filing reports, updating databases, preparing correspondence, and creating operational plans. -Perform regular inspections of equipment and vehicles. -Promotion of Sound Transit’s public safety and security activities through daily customer service and planned outreach programs such as transit watch programs. -This role will be required to respond to emergencies at locations that are not accessible by public transit, or to situations that interrupt transit modes, at any time of day (including weekends/nights). -Serve as On-Call Field Activity Supervisor on a rotating basis and serve as acting/backup for the Field Activity Manager when on leave, in training, or otherwise unavailable. -Continuous monitoring of the transit system to identify and mitigate emerging safety and security issues.

Requirements

• leadership
• conflict resolution
• safety knowledge
• emergency response
• public speaking
• community engagement

What You Bring

-Ability to prepare detailed operational and administrative reports and gather relevant data using standard office computer technology (computers, word processors, spreadsheets, email programs, etc.) -The ability to successfully resolve interpersonal conflicts. -Ability to successfully lead and mentor assigned staff. -Knowledge of basic safety, security, and criminal justice concepts. -Ability to remain calm and focused in situations where personal safety or the safety of others may appear to be at risk and to communicate in a positive manner. -This position is responsible for critical incident response which could involve a wide range of physical activities to assist first responder and mitigate safety/security threats. May be subject to bending, climbing, crawling, eye/hand coordination, grasping, hearing, kneeling, pushing, pulling, reaching, sitting, standing, talking, seeing, walking, carrying up to 25 pounds, and lifting over 50 pounds. -Experience and ability to secure and preserve an area for emergency response personnel. -Transit-related safety and security training. -Direct knowledge of community engagement/liaison tactics and practices such as community policing, school resource officer, community outreach, or similar civilian function. -Experience assisting employees or passengers during critical and emergency situations. -Strong written and verbal communication skills. -Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency. -Ability to speak in public, in front of small to medium-sized crowds.

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Benefits

-Employee Assistance Program. -Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. -Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner. -Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution). -Long-Term Disability and Life Insurance. -Parental Leave: 12 weeks of parental leave for new parents. -Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses. -Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year. -Pet Insurance. -ORCA Card: All full-time employees will receive an ORCA card at no cost. -Work is performed in a hybrid office and field environment. -Inclusive Reproductive Health Support Services.

About Sound Transit

-Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area. -Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion. -Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements. -Funded by a combination of federal, state, and local funding sources, alongside passenger fares. -Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency. -Typical projects include construction of new transit lines, station development, and improving regional transportation networks. -Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.

Sector Specialisms