To provide an elite customer service experience to all
Working on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions
To maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment
To identify, analyze, and provide solutions to technical issues such as install cable runs, swap out cards, install data circuits for internet connections
Requirements
microsoft office
technical degree
5+ years
field experience
communication
on-call
Experience working in the field independently and thriving in a dynamic environment
Clear and efficient verbal and written communication skills
Will be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe)
Strong knowledge of Microsoft Office suite
Degree or diploma from a technical college would be preferred
On-call evening and weekend work required
Ability to de-escalate customer concerns in a professional manner
Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
Benefits
Will be expected to travel with a company provided vehicle