Manager, Operations II (24 Month Contract)

Overview

Lead operations, maintenance and team for a major shopping centre

Key Responsibilities

• budget planning
• preventative maintenance
• safety management
• contract negotiation
• expense monitoring
• tenant relations

Tasks

-Develop annual operating budget for all categories of expense and recovery by conducting thorough studies of all previous years’ budget, repairs and upgrades to help CF to stay leaders within the market; -Make sure that all programs related to the overall operation of the Centre are implemented in a timely efficient and cost effective manner by reviewing areas such as, but not limited to: preventative maintenance, environmental management, roof maintenance and rehabilitation, Health & Safety, and Marketing; -Manage the activities of all team members to ensure the timely achievement of department goals, within prescribed policies, procedures and standard business practices; -Handle service Contract negotiations. -Support the management of the overall health and safety program by ensuring the safe and secure operation of the facility, delivering on environmental H&S compliance requirements and provide resources and guidance so that all processes, inspections and employee training are aligned with CF policies and applicable legislation; -Monitor operational expenses on a monthly basis by reviewing actual performance against budgeted and conduct a monthly variance analysis to resolve for variances; -Ensure property operations are well organized and competently staffed by administering VisionFM schedules for staff and contractors to meet customers needs effectively and efficiently; -Ensure that all preventative maintenance requirements for all mechanical/electrical system and equipment is evaluated/documented and performed; -Respond to after hour’s emergency calls by going to the site and taking all actions required to ensure all emergency procedures are followed and the security of personnel and the property is maintained; -Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes; -Facilitate and coordinate ongoing, open communications with tenants to understand and address their operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately;

Requirements

• johnson controls
• boma
• cfm
• b.eng
• 10+ years
• leeds

What You Bring

-Organized with the ability to handle multiple tasks and prioritize for completion -Excellent knowledge Building Automation Systems (Johnson Controls), and Preventative Maintenance software -SMA (BOMA) or Building Environmental Systems I -CFM (Certified Facilities Manager) certification is an asset -Has the ability to actively lead and mentor a small operations team in a hands on capacity -Able to work efficiently under pressure with proven skills in implementing and measuring department performance indicators -B.Eng or equivalent -Strong verbal and written communication skills -Dedicated professional willing to respond to emergencies -General Functional Knowledge of Environmental Hazards and Green (LEEDS) Initiatives -A great leader with a positive demeanor and strong interpersonal skills -Enrolment in FMA or RPA or Shopping Centre Managers Course or equivalent -Excellent analytical and decision making skills -Recent experience managing in a unionized environment including solid understanding of collective bargaining -Excellent mechanical/electrical abilities -Minimum 10 years experience in Physical Operations management with at least 7 years supervisory/management experience preferably in a mixed use environment -Thorough knowledge of: general maintenance procedures, budgeting principles, electrical and practical theory, new technologies, HVAC, electrical/mechanical systems, management principles, budgeting principles

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About Cadillac Fairview

-The company specializes in developing, managing, and owning high-quality office, retail, and mixed-use properties. -Cadillac Fairview’s portfolio includes iconic assets across Canada and select international markets. -The company’s projects often combine modern design with sustainability and innovative technologies. -Notable landmarks include the Toronto-Dominion Centre and CF Pacific Centre in Vancouver. -The company is committed to transforming urban landscapes and creating vibrant community spaces.

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