Operations Director

Company logo
Labella Associates
Multidisciplinary firm offering engineering, architecture, environmental and infrastructure services from planning through delivery.
Lead corporate ops across real estate, technology, safety, fleet, and integrations.
17 days ago ago
$125,000 - $150,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Rochester, NY
Office Full-Time
Company Size
1,500 Employees
Service Specialisms
Engineering
Architecture
Project Management
Consulting
Design
Construction Services
Property Development
Sector Specialisms
Buildings
Energy
Infrastructure
Environmental
Land Development
Healthcare Facilities
Oil & Gas
Gas Distribution
Role
What you would be doing
fleet management
safety programs
real estate
project management
budgeting
integration

The Operations Director is a key member of the Corporate Operations leadership team responsible for the daily activities of the firm's corporate operations team in support of the company's objectives. This individual will oversee and align various operational centers as directed by the COO including Real Estate and Facilities, Practice Technology, Safety, Fleet & Compliance, Project Management training, and Corporate Operations, including business combination integrations. This position oversees strategic and operational direction, business processes, and staff resource management for each of these areas. This position requires continuous coordination with the other Shared Services directors and managers as well as the IT and Security Department Managers regarding shared corporate processes, procedures, and initiatives.

  • Coordination with Division representatives for jobsite task hazard analyses, Health, and Safety plans, and required PPE
  • Coordination with the HR team and Divisions on medical monitoring, Drug and Alcohol testing, and other employee job functions
  • Monitor staffing and workload for Operations Team
  • Facilitate and coordinate strategic fleet management objectives balancing company risk, costs, efficiency, and safety. This includes new, traded, leased, and rented vehicles
  • Participate in LaBella's AI Task Force and ISMC (Information Security Management Committee
  • Facilitate and support the Senior Operations Manager with:
  • Office space maintenance and security. Contact landlords as necessary to remedy situations that arise
  • Development of Operations content and issuance on the corporate intranet and other platforms
  • Facilitate and support the Corporate Safety Manager with:
  • Vendor Qualifications - support Marketing with completion of RFP/RFQ questionnaires
  • Leading the QMS and Project Management Committees
  • Corporate Safety program, ensuring alignment of safety strategy and initiatives with company objectives, and identification and mitigation of risk levels across various divisions and functions
  • Facilitate and support the Corporate Quality Manager with:
  • Build out new and existing LaBella office spaces, including coordination of design, bidding, and construction. Manage furniture procurement
  • Represent Operations in integration of business combination entities, ensuring timely, welcoming, and effective integration of systems, processes, and employees.
  • Facilitate and support the Fleet & Compliance Manager with the Corporate Fleet & Compliance Programs ensuring compliance with all regulatory and contractual obligations
  • Lead the Operations Team in Crisis Management, Business Continuity, and Corporate Social Responsibility (CSR) programs
  • Maintain and monitor seating capacities across the LaBella office footprint. Coordinate and balance seating with new hires and terminations. Maintain contact with office managers regarding office conditions and required maintenance,
  • Supporting the Corporate Project Management Training Program and Project Manager Support including attendance at PM Committee meetings
  • Coordination with QMS and Technology Departments for network project folder structure
  • Lead the Operations team annual labor, expense, and capital budgeting process
  • Facilitate and support the Corporate Real Estate Manager with:
What you bring
m&a
deltek
bim
15+ years
leadership
4‑year degree
  • Demonstrated experience in mergers & acquisitions in the A/E industry.
  • Software Management including procurement, tracking issuance, renewals, and reconciliation in coordination with LaBella's Technology and Shared Services Departments. This includes but is not limited to the corporate intranet, learning management system, Deltek ERP, and travel management software
  • Minimum of 15 years of progressive leadership experience in the A/E industry, including managing multidisciplinary teams and large-scale projects
  • Adept in technology and tools relevant to the A/E industry (e.g., Deltek, Newforma, BIM software, ERP systems)
  • Proven track record in operational leadership within a consulting or professional services firm
  • Financial acumen and ability to interpret P&L, WIP, and KPIs
  • QMS (Quality Management Systems) Process and Procedure Management
  • Strategic thinker with hands-on execution ability
  • Proven experience in leading and managing teams as well as supervising several team members simultaneously.
  • Strong understanding of architectural and engineering workflows and business models
  • Exceptional leadership, communication, and organizational skills; ability to influence and impact others across functions and disciplines, and at all levels
  • 4 Year Degree in a A/E related industry field, or equivalent relevant experience.
Benefits

Safety Program

Body, mind, and wallet—LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

Salary Range: $125,000 - $150,000

  • Profit Sharing
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Work Schedule
  • Fitness Reimbursement
  • Short & Long Term Disability
  • Quality Management and Project Management Programs
  • Health/Dental Insurance
  • 401k Plan with Employer Match
  • Team Building Events
  • Community Service Events
  • Leadership Development Program
  • Paid Time Off
  • Referral Bonus Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1978
Year Established
Originated as a civil engineering firm in Rochester, NY.
$750M Revenue
Annual Revenue
Generates substantial income to manage large-scale projects in infrastructure, buildings, and energy.
20K Acres & 300 Miles
Wetland Studies
Conducted extensive studies across vast areas of wetlands and waterways in five years.
Over 30 Species
Endangered Species
Worked with numerous threatened or endangered species during field studies.
  • Began as a civil engineering shop in Rochester, NY and has grown into a full‑service design professional corporation.
  • Expanded across North America and Europe—serving Spain, the UK, Romania, Germany, India and more—while maintaining focus on public and private sector projects.
  • Remains strongly connected to civil engineering projects such as water treatment plants, highways, stormwater systems, and public facilities.
  • Provides expertise spanning architecture, MEP, landscape architecture, wetlands ecology, structural engineering, transportation, and grant administration.
  • Balances technical rigor with civic impact through projects like trails, parks, athletic fields, utility systems, renewable energy, and large‑scale municipal infrastructure.
  • Adopts a collaborative, comprehensive approach managing planning, design, permitting, inspection, and commissioning.
Culture + Values
80% employees
Work-life balance support
Over 80% of employees feel supported in achieving work-life balance.
25% annual growth
Company growth rate
The company has experienced 25% annual growth over the past decade.
80% ownership
Employee ownership opportunity
80% of employees have the opportunity to become shareholders of the company.
Since 2012
Continuous training
The company has provided comprehensive training programs since 2012.
  • Award-winning culture (Great Place to Work certified, year after year)
  • Competitive compensation including strong salaries, health/dental insurance, 401k, tuition reimbursement
  • Empowerment of talent: environment and opportunities that make the most of employees’ talents
Environment + Sustainability
September 2021
Sustainability Committee Founded
The Sustainable Design Committee was established in September 2021 to implement green practices and encourage green-building certifications.
  • Goal to help every project incorporate sustainable-design best practices
  • Energy & commissioning team with licensed engineers, certified energy managers, commissioning professionals and LEED-accredited staff
  • Focus on finding net-zero energy solutions through audits, distributed/renewable generation, energy modeling, LEED certification, retro-commissioning
  • Brownfield remediation with full-service environmental team, in-house lab, ASTM/USEPA-standard assessments
  • Waste-diversion through material reuse, recycling, organic-waste diversion and financial-feasibility analyses
  • Climate-resilience services including carbon sequestration, green infrastructure, flood risk management, shoreline stabilization
Inclusion & Diversity
  • Committed to diversity, equity, and inclusion with resources such as passionate mentors, engaged leaders, creative thinkers
  • DEI integrated into offices, industries, and communities
  • No specific gender-ratio or numeric goals disclosed on website or LinkedIn
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