IT Support Technician

Overview

Provide first/second level IT support, maintain infrastructure, ensure security at Romsey office

Key Responsibilities

• it onboarding
• security compliance
• technical support
• workstation setup
• vendor audits
• project integration

Tasks

-Onboarding of new hires -Support local IT and information security requirements, in accordance with compliance standards -Provide first and second level technical support to local office and remote users in the UK and beyond, to ensure timely resolution of end-user issues -Assist with project work including office moves, integrations, secure work etc. -Complete IT components of vendor questionnaires and audits, comprehensively and timely -Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software

Requirements

• computer science
• security+
• ccna
• cissp
• communication
• security clearance

What You Bring

The IT Support Technician will need a broad technical skillset, excellent communication skills and ability to work and collaborate with the wider IT Team, who are based in the US, Canada, UK and India. A Defence or Government background will be advantageous for this role, as you will be working with different classifications of data and will be accountable for ensuring that strict IT security controls are in place and data protection practices are followed at all times. We are looking for an IT Support Technician who can thrive in a varied and interesting hands on-support role. This includes local and remote end-user IT support, maintenance/availability of the local IT Infrastructure, the protection of core assets and systems, delivering essential functions and a clear focus of maintaining the highest level of security and protection of data at our Romsey (Southampton) location. This position requires the successful candidate to gain and hold UK Security Clearance. Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Thornton Tomasetti are conditioned on your acceptance and compliance with these terms. -Diploma or university degree in computer science and/or 3+ years equivalent work experience. -CompTIA Security+ required or equivalent experience, MCP, MCSA, MCSE, CCNA would be highly desirable. CISA, CISM, CISSP and IT would be advantageous.

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Benefits

Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career.

About Thornton Tomasetti

-Delivers expertise in structural, façade, forensic, civil, bridge, and applied‑science engineering. -Known for high‑profile projects like Taipei 101, Petronas Towers, and disaster recovery efforts post‑9/11 and Hurricane Sandy. -Operates an internal R&D unit, CORE studio, driving innovation via computational modeling, AI, and software tools. -Services span from supertall buildings and long‑span structures to transportation infrastructure and protective design. -Combines deep engineering know‑how with cutting‑edge technology to tackle complex design challenges worldwide.

Sector Specialisms

Security Clearance

-candidate must obtain and hold uk security clearance