Maintenance Manager (Hospitality or Multifamily Experience)

Overview

Manage property maintenance, supervise staff, handle repairs, inspections, and budgeting.

Key Responsibilities

• preventative maintenance
• work orders
• inspections
• appliance repair
• budgeting
• safety compliance

Tasks

-Transport boxes and equipment weighing up to 20 pounds -Coordinate daily with the General Manager on overall maintenance projects. -Prepare weekly maintenance schedules and allocate work based on forecasted workloads. -Treat residents and others with respect, answer questions from your team and residents, -Work in a space that includes indoor and outdoor spaces, with and without covering -Effective budgeting and performance management -Employ, supervise and train team members. -Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters). -Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure they reflect and represent the high quality of the community. -Inspect sites regularly to identify problems and necessary maintenance. -Conduct follow-ups on all maintenance and repair work. -Keep up with all current OSHA and other safety-related laws and requirements to ensure property compliance. -Must be able to participate in on-call rotation to respond to emergency calls for maintenance and repairs after-hours -Complete monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual. -Oversee the “make-ready” process to prepare vacant apartment homes and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work. -Conduct regularly scheduled safety meetings to ensure all SDS sheets are current and readily accessible. -respond sensitively to complaints about building services, and assign work orders with -Periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required. -Assist capital expense manager with the preparation of a maintenance and capital expense budget for the property by analyzing and evaluating financial statements and accessing operational reports that establish the historical background for the asset and predict performance patterns based on yearly unit inspections. -Maintain and order adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines. -Periodically inspect work performed by other service team members to assess the effectiveness of policies and procedures and develop corrective action plans as needed. -Appliance Repair – Troubleshooting and repairing washer/dryer, refrigerator, dishwasher, pumps and transmission, water heater troubleshooting, repair, and replacement -May be required to work outside of normal work hours -Move throughout the property as needed -Ascend/descend a ladder to complete various maintenance tasks -Manage the completion of all work orders generated from resident requests for service, as well as ensure routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, code requirements, and budgetary requirements. -Participate in on-call rotation to respond to emergency calls for maintenance and repairs after-hours. -Support cost-cutting and expense control programs by ensuring parts are repaired, when possible, rather than replaced. Ensure the team is not being wasteful with materials and supplies and practicing the correct use of tools and equipment. -Observe details in surrounding areas and on a screen

Requirements

• hvac
• plumbing
• electrical
• ms office
• preventative maintenance
• 2-3 years

What You Bring

-Strong knowledge of building trades, cleaning procedures and preventative maintenance -Excellent communication and interpersonal skills -Experience with precision measuring instruments or electronic testing devices. -Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time -Computer literate with capabilities in email, MS Office, Google Workspace, and related communication tools -Solid understanding of health and safety regulations and practices -Ability to work well under pressure, meet tight deadlines, and manage time effectively. -Great time management skills -Manual Skills – Cleaning, snow removal, groundskeeping -Maintenance Skills – Entry-level plumbing, Electrical, HVAC (heating, ventilation, air conditioning) Carpentry, appliance repair, painting, drywall, and Carpet cleaning (where necessary including corridors and units.) -Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. -Experience performing routine preventative maintenance. -Strong decision-making and problem-solving skills -Mechanical ability to take apart machines, equipment, or devices to remove and replace defective parts -Ability to work at the same level of focus and quality in a team and independently. -Must be able to read a tape measure. -Communicate with other persons in the building -High attention to detail and organizational skills -Ability to stand or walk for extended periods; to bend, kneel, stoop, and lift or move heavy equipment. -Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems (including relevant equipment and tools) -2-3 years of experience as a Maintenance Director or Manager -Ability to read and interpret safety rules, operating and maintenance instructions, and other manuals and documents. -Ability to read blueprints, repair manuals, or parts catalogs as necessary.

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Benefits

-Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. -Premiums apply for spouse, dependent, or family coverage plans -Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. -Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! -Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! -Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.

About Sentral

-Blurs the line between home, travel, and work with its Home+ residential hospitality model. -Transforms upscale properties into flexible-stay communities for stays ranging from a night to a year. -Backed by key investors including ICONIQ Capital, Highgate Hotels, and Ascendant Capital. -Operates in major cities such as Los Angeles, Chicago, Miami, and Seattle. -Features include designer-furnished or unfurnished units, homeshare programs, co-working spaces, rooftop pools, gyms, and on-site concierge services. -Acquired Align Residential in 2023, expanding amenities to include theaters, restaurants, private parks, and membership clubs.

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