Remain current on industry trends and specific carrier underwriting requirements. Follow all company procedures and processing guidelines. (0-5%)
Provide work direction as appropriate to new business specialists to ensure all aspects of client on-boarding are completed properly and in a timely manner. (0-5%)
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Foster referral relationships with all real estate personnel including agents, office managers and mortgage brokers to maximize sales opportunities. (20-25%)
Actively monitor and report to management any circumstances that may lead to a potential or actual insurance errors and omissions claim, DOI (department of insurance) or related complaints. (0-5%)
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Market and sell personal lines insurance policies. Proactively contact all leads to recommend appropriate insurance, quote and place coverage. Identify and assess client risk exposures. (65‑75%)
Requirements
insurance license
2 years
risk assessment
associate degree
sales experience
analytical skills
Excellent oral, written and interpersonal skills.
Two years’ successful personal lines insurance sales experience.
Working knowledge of insurance agency operations, coverages, rates, markets and applicable insurance laws/codes.
Excellent automation, time management, and organizational skills.
Appropriate state agent/broker personal lines insurance license.
Ensure license remains current to include taking CEUs as needed in a timely manner. (0-5%)
Working knowledge of risk assessment and risk management techniques.
Excellent analytical, problem-solving and decision-making skills.
Knowledge of real estate, title, and/or mortgage businesses preferred.
Associate’s degree or equivalent work experience and knowledge; bachelor’s degree preferred.
The company processed over $165 billion in residential sales in 2022.
250M Settlement
Antitrust Resolution
Resolved a significant antitrust matter with a $250 million settlement.
Anchored under the Berkshire Hathaway umbrella, the company grew by weaving diverse home‑ownership services into a unified offering.
From its early days as AmerUs Home Services, a series of strategic acquisitions transformed it into the leading U.S. residential brokerage by transaction volume.
Operating through both company‑owned brokerages and franchise networks, it blends local expertise with national reach across hundreds of offices.
It integrates brokerage with mortgage origination, title and escrow services, insurance, home warranties, and relocation support into a seamless customer journey.
Unusually, the company is structured under Berkshire Hathaway Energy rather than the insurance arm, a legacy of its MidAmerican roots.
Despite recent legal challenges, it continues to pursue selective acquisitions and tuck‑ins to reinforce its local dominance.
Culture + Values
98% Satisfaction
Customer Commitment
Achieved a 98% customer satisfaction rate, reflecting dedication to meeting client needs.
100% Integrity
Ethical Practices
Maintained a flawless record of integrity in all business operations, ensuring transparency across the board.
35 Global Awards
Excellence Recognition
Earned 35 awards for excellence, underscoring industry-leading performance and innovation.
Innovation, fostering a culture of creativity and forward-thinking approaches.
Environment + Sustainability
2030 target
Net-Zero Emissions Goal
The company aims to achieve net-zero emissions by this year, demonstrating a strong commitment to combating climate change.
Committed to reducing carbon footprint across operations
Sustainability initiatives include energy-efficient practices and reducing waste in all facilities
Inclusion & Diversity
Women 35%
Representation in Leadership Roles
Reflecting a commitment to gender diversity and inclusive leadership.
Committed to fostering an inclusive and diverse workforce