GRC IT Cybersecurity Engineer

Overview

Implement and configure ServiceNow GRC solutions, design ticketing architecture, and ensure compliance.

Key Responsibilities

• uat testing
• solution design
• integration automation
• user configuration
• grc implementation
• ticketing architecture

Tasks

-Create User Acceptance Testing (UAT) test cases and instructions. -Design technical solutions that address business problems Engineering related to risk and compliance often act as the primary technical point-of-contact for projects. -Collaborate with product managers and engineers to define the functional and non-functional requirements for the ticketing platform. -Integration and Automation integrating ServiceNow with other systems via APIs, web services, and automating processes using workflows and orchestrations -Configure Users, Roles, Groups, and ACLs. -Collaborate closely with internal teams and client personnel to implement ServiceNow GRC solutions that effectively mitigate risks, ensure regulatory adherence, and enhance overall operational efficiency. -Execute functional component testing on GRC workflows. -Design and build the end-to-end architecture for a high-volume ticketing system, considering functional requirements (e.g., ticket creation, assignment, tracking, and closure) and non-functional requirements (e.g., scalability, reliability, and performance). -Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements. -Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.

Requirements

• servicenow
• javascript
• itil v4
• cism
• grc
• ticketing

What You Bring

-5+ years of experience in designing, developing, and implementing ServiceNow solutions. -Bachelor’s degree in Cybersecurity, Information Security, or related field -CISM (Certified Information Security Manager) -Technical Proficiency Strong knowledge of ServiceNow platform, JavaScript, and web technologies like HTML, CSS, and XML -Experience in Ticketing Tools and being able to manage the tickets -ITIL V4 Foundation Certificate -Strong communication and interpersonal skills to convey ideas, understand requirements, and provide support -Strong experience with the ServiceNow GRC/Integrated Risk Management (IRM) modules is essential.

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About Quest Global

-By blending deep technical know‑how with digital innovation, it evolved into a global engineering partner. -Projects range from next‑gen automotive safety systems and AI‑driven semiconductors to cutting‑edge aerospace and defense platforms. -Its financial growth is steady—built on recurring partnerships with Fortune‑top‑10 clients across key sectors. -A hallmark project: sustaining global EMS/ADMS energy‑management software for a major utilities provider. -Another standout: accelerating MRI development and support globally for a leading MedTech firm. -Its edge lies in full‑lifecycle delivery—concept, design, embedded software, manufacturing support, digital sustenance. -Known for foresight, the firm not only solves challenges but anticipates and prevents them.

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