Hexagon R&D India banner

Python Developer

Hexagon R&D India

The Role

Overview

Manage ETQ implementation projects, client communication, configuration and training.

Key Responsibilities

  • configuration
  • requirements
  • project planning
  • training
  • support
  • status reporting

Tasks

-Train Tech ICs, other ICs and other ETQ employees such as Sales and Tech Support personnel as needed. -Respond to customer and internal questions regarding ETQ product features and implementation. -Resolve and/or escalate issues in a timely fashion with guidance from the Senior Implementation Consultant. -Complete Project Retrospectives, Help Desk calls and expense reports upon completing customer’s training. -Create and execute project work plans and revise as appropriate to meet changing needs and requirements. -Manage client expectations for projects and provide updates for project plans that meet or exceed those expectations. -Update and maintain a Project Issue Log for all assigned projects. -Specifically, cover application configuration, usage and model fit for existing business processes -Enter daily timesheets to account for all billable work on projects. -Manage day-to-day operational aspects and scope of assigned projects. -Keep project team informed of changes within the organization as well as general corporate news. -Maintain the security and privacy of ETQ’s information assets. -Propose and configure application solutions to meet defined processes. -Perform regular customer follow-ups until the customer has implemented their application. -Perform requirements gathering, Design Specification creation and configuration as needed as part of all services projects. -Ensure project documents follow standards and are complete, current and stored appropriately. -Perform presentations/projects as defined by Professional Services Leadership. -Review deliverables prepared by team before sharing with client. -Train on Administration/Configuration enabling customers to maintain and deploy future EtQ applications. -Facilitate team and client meetings. -Effectively communicate relevant project information to superiors and executives. -Facilitate meetings to communicate Project Status Summary to project team and stakeholders. -Collaborate with Customer Service as needed on long term follow-ups. -Provide customer with Timeline and Issue Log updates, minimum once per week. -Review the release notes and manuals for new releases and get self trained.

Requirements

  • us citizen
  • 3 years
  • bachelor’s
  • computer science
  • management info
  • information technology

What You Bring

-Candidate MUST be a United States citizen -3 years of related experience. -Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or related field.

The Company

About Hexagon R&D India

-Hexagon R&D India is part of a global technology company specializing in innovative digital solutions. -The company focuses on advancing industries like energy, infrastructure, and transport, empowering clients to achieve operational efficiency. -It provides cutting-edge R&D services that blend software, hardware, and engineering technologies. -Hexagon R&D India has a legacy of delivering high-value solutions for complex industrial challenges, particularly in fields like water resources and marine. -The company creates smart city solutions and improves resource management in utilities, transport, and heavy civil sectors. -Hexagon R&D India plays a key role in enhancing the digital transformation of industries through research, development, and consulting services.

Sector Specialisms

Large-scale Construction

Mining

Intricate Manufacturing

Space Exploration

Public Safety

Defence

Asset Lifecycle Intelligence

Autonomous Solutions

Geosystems

Manufacturing Intelligence

Safety

Infrastructure

Geospatial

Visa Sponsorship

-must be a united states citizen (no sponsorship)